Jeffrey Roop
Uniondale,IN
Summary
Accomplished mechanic with a proven track record at Hiday Automotive, specializing in technical diagnostics and preventive maintenance. Recognized for enhancing vehicle performance and customer satisfaction through effective communication and mentorship. Committed to safety compliance and delivering exceptional service, ensuring vehicles operate optimally and clients' needs are met.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Mechanic
Freedom Automotive
1995 - Current
- Attended and became certified from Lincoln Automotive School in Indianapolis. Was then hired by Hiday Automotive in Bluffton, IN as mechanic.
- While working at Hiday attend 1 through 8 certification classes for continuing education,
- Implemented preventive maintenance schedules to enhance vehicle performance and reduce downtime.
- Diagnosed and repaired complex mechanical issues in various vehicle makes and models.
- Oversaw workflow efficiency, ensuring timely completion of repairs and maintenance services.
- Provided mentorship to junior mechanics, fostering skill development and knowledge sharing.
- Mentored junior mechanics, fostering skill development and knowledge sharing within the team.
- Conducted thorough inspections to ensure compliance with safety regulations and industry standards.
- Conducted road tests after completed repairs to verify that vehicles were functioning optimally before returning them to clients.
- Performed comprehensive training sessions for new hires on company policies, safety protocols, and technical procedures.
- Delivered exceptional customer service, addressing concerns promptly and professionally resolving complaints when they arose.
- Increased the longevity of vehicles under maintenance by performing preventative maintenance checks and services.
- Maintained a high customer satisfaction rate by providing clear explanations of required repairs and offering cost-effective solutions.
Education
High School Diploma -
Bluffton High School MSD
Bluffton, IN05-1993
Skills
- Technical troubleshooting expertise
- Equipment maintenance
- Equipment preventive maintenance
- Technical diagnostics
- Safety compliance management
- Effective communication
- Technical equipment diagnostics
- Customer engagement
- Grease application expertise
- Technical systems troubleshooting
- Electrical system maintenance
- Hydraulic system maintenance
- Knowledge of safety regulations
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
Certification
- CST - Certified Service Technician
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Mechanic
Freedom Automotive
1995 - Current
High School Diploma -
Bluffton High School MSD
ASE Master
Certified ASE Chrysler Master Automotive Technician 25+ years experience.