Detail-oriented PBX Operator with excellent communication and customer service skills. Possess Sixteen months of employment managing telephone switchboards in a hospital setting. Known for commitment to efficiency and accuracy.
Overview
23
23
years of professional experience
Work History
Security-Switchboard Operator/Dispatcher
Allied Universal Security
11.2022 - Current
Improved call efficiency by effectively routing and managing incoming calls for a busy office environment.
Responded to customer inquiries with patience and positivity to establish excellent first impression.
Strengthened company reputation by upholding confidentiality when dealing with sensitive information during call transfers.
Contributed to a professional atmosphere by courteously greeting callers and providing helpful assistance.
Sheet Metal Mechanic
Portsmouth Naval Shipyard
12.2003 - 04.2021
Collaborated with the overhaul and modernization of the U.S
Navy's nuclear-powered submarines
Read blueprints, measured and cut metal for fabrication of various items
Removed, repaired and reinstalled storage lockers and ventilation systems
Assisted other trades with their duties as needed.
Line Assistant
Foss Manufacturing
02.2002 - 12.2003
Loaded loom machine with different fibers to assist line operator in the production of non woven fabrics
Removed finished product from production line and wrapped it in plastic in preparation for shipping
Cleaned machines between job to avoid cross contamination