Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Ryan

Portsmouth

Summary

Detail-oriented PBX Operator with excellent communication and customer service skills. Possess Sixteen months of employment managing telephone switchboards in a hospital setting. Known for commitment to efficiency and accuracy.

Overview

23
23
years of professional experience

Work History

Security-Switchboard Operator/Dispatcher

Allied Universal Security
11.2022 - Current
  • Improved call efficiency by effectively routing and managing incoming calls for a busy office environment.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Strengthened company reputation by upholding confidentiality when dealing with sensitive information during call transfers.
  • Contributed to a professional atmosphere by courteously greeting callers and providing helpful assistance.

Sheet Metal Mechanic

Portsmouth Naval Shipyard
12.2003 - 04.2021
  • Collaborated with the overhaul and modernization of the U.S
  • Navy's nuclear-powered submarines
  • Read blueprints, measured and cut metal for fabrication of various items
  • Removed, repaired and reinstalled storage lockers and ventilation systems
  • Assisted other trades with their duties as needed.

Line Assistant

Foss Manufacturing
02.2002 - 12.2003
  • Loaded loom machine with different fibers to assist line operator in the production of non woven fabrics
  • Removed finished product from production line and wrapped it in plastic in preparation for shipping
  • Cleaned machines between job to avoid cross contamination
  • Performed general cleaning duties as needed.

Education

Associates Degree, Criminal Justice -

County College of Morris
Randolph, NJ
01.1995

High School Diploma -

Morris Knolls High School
Rockaway, NJ
01.1992

Skills

  • Communication
  • Dependable
  • Respectful
  • Desire to Learn
  • Independent
  • Enthusiastic
  • Problem Solving
  • Punctual
  • Courteous

Timeline

Security-Switchboard Operator/Dispatcher

Allied Universal Security
11.2022 - Current

Sheet Metal Mechanic

Portsmouth Naval Shipyard
12.2003 - 04.2021

Line Assistant

Foss Manufacturing
02.2002 - 12.2003

Associates Degree, Criminal Justice -

County College of Morris

High School Diploma -

Morris Knolls High School

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Jeffrey Ryan