Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
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Jeffrey Santo

Jeffrey Santo

New Lenox,United States

Summary

Thorough and detail-oriented loan officer brings proven expertise in evaluating packages with balanced approach encompassing both risk mitigation and profit goals. Excels at marketing products and developing referral networks to sustain customer base. Specializes in products.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sr. Loan Officer

Novus Home Mortgage
Mokena, United States
02.2024 - Current
  • Loan origination.
  • B2b for referral business.
  • Consumer sales.
  • Recruitment, Seminars to consumer and referral partners.
  • Sales training, in field and online.
  • Proven ability to sell and conform to sales plans.
  • Ability to align with key decision makers and grow effective, profitable business relationships.
  • Successful history meeting aggressive sales expectations with a sense of ease and professionalism.
  • Effective at working with collaborative, high performing, results-oriented teams.
  • Proficient in Microsoft Office tools: Word, Excel, PowerPoint, SalesForce, all Apple products.
  • Ability and willingness to travel regionally in effort to secure business and effectively oversee territory.

Branch Sales Manager

Fairway Independent mortgage
Orland Park, IL
02.2017 - 04.2022
  • New business sales.
  • Both consumer and b2b Origination of home loans.
  • Managed team of 4-7 Loan Officers and 2 processors.
  • Ability to align with key decision makers and grow effective, profitable business relationships.
  • Led a team of loan officers.
  • Grew a team of sales representatives.

Mortgage Banker

BMO Harris
08.2014 - 04.2017
  • Average monthly applications of 8-10 loans a month with average monthly closing of 1 to 1.5 million.
  • Currently handling the 2 new Lenox branches and 7 Branches in NW Indiana.
  • Negotiated loans with customers.
  • Consulted with clients to determine financial needs.
  • Guided clients through the loan process.
  • Assisted clients in completing loan applications.
  • Reviewed loan applications for accuracy and completeness.
  • Verified customer information to ensure loan approval.
  • Communicated with customers throughout the loan process.

Market Development Manager

Alsip Coca Cola
03.2008 - 03.2012
  • Negotiated face-to-face selling to customers at all designated cold drink accounts with specified frequencies.
  • Dedicated focus on vertical growth of existing accounts.
  • Work excludes order sourcing.
  • Execute and close sales calls, focused on value-added selling activities in specified accounts.
  • Sell in new brands, packages, equipment and promotions according to strategic direction.
  • Negociate appropriate store inventory levels.
  • Support contract renewal negotiations as requested.
  • Generate Contract analysis.
  • Grow customer relationships.
  • Review business results with customers.
  • Ensure assets conform to minimum performance requirements and develop a plan of action for those assets generating zero or low volume.
  • Tracks daily, weekly and monthly call activity and performance measurements against assigned goals and expectations.
  • Successfully developed new markets for organization's products and services..
  • Conducted market research to identify new opportunities and target customers.
  • Developed effective marketing Conducted sales presentations.

Owner/operator

Novelbrew Coffee
01.2001 - 06.2008
  • Owned and operated 6 locations for 7 years.
  • Knowledge of setting up a business, from ordering, pricing, selling, marketing, over-seeing the work force of 20+ and managing the financial performance of both locations.
  • Primary responsibility was to manage sales, marketing, profit and operational expenses.

Education

College Degree - Business

UIC

Skills

  • Financial services
  • Maths
  • Contracts
  • 10 key typing
  • Basic maths
  • Contract negotiation
  • B2B sales
  • Marketing
  • Social media marketing
  • Direct sales
  • Retail sales
  • Business consulting
  • Loan origination
  • Grow customer relationships
  • Negotiated loans
  • Aggressive sales expectations
  • Sales
  • Customer service
  • Outside sales
  • Sales training
  • Customer relationship management
  • Financial analysis
  • Effective communication
  • Negotiation skills
  • Business development

Certification

  • NMLS
  • MLO
  • Driver's License

Assessments

Working with MS Word documents, Completed, 01/01/23, Knowledge of various Microsoft Word features, functions, and techniques.

Timeline

Sr. Loan Officer

Novus Home Mortgage
02.2024 - Current

Branch Sales Manager

Fairway Independent mortgage
02.2017 - 04.2022

Mortgage Banker

BMO Harris
08.2014 - 04.2017

Market Development Manager

Alsip Coca Cola
03.2008 - 03.2012

Owner/operator

Novelbrew Coffee
01.2001 - 06.2008

College Degree - Business

UIC
Jeffrey Santo