Jeffrey Schaefer-Kordiak
Coon Rapids,Minnesota
Summary
Experienced with overseeing security operations and managing personnel to maintain secure environments. Utilizes strategic planning and risk assessment to enhance safety protocols. Track record of effective team leadership and emergency response management. Create and maintain effective policy and procedure for security operations and security personnel. Utilize public speaking skills to educate security awareness training and personalized employee safety training.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Operations Supervisor
City Of Minneapolis
07.2022 - Current
- Trained security personnel in proper techniques and tactics for optimal performance during routine operations and crisis situations.
- Improved team cohesion by conducting regular meetings to discuss ongoing issues, share information, and assess progress towards goals.
- Streamlined communication between departments by establishing clear reporting protocols for all members of the organization regarding security-related matters.
- Increased staff retention by promoting a positive work environment through open communication channels, regular feedback sessions, and employee recognition programs.
- Educated employees about personal safety best practices to promote a culture of shared responsibility for workplace security throughout the organization.
- Conducted regular security training sessions for staff members to promote awareness of potential risks and mitigation strategies.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Customized security training programs to address specific needs and vulnerabilities within organization.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Security Specialist
City of Minneapolis
10.2020 - 07.2022
- Preform all necessary dispatch functions in the City of Minneapolis Security Operations Center
- Utilize physical security systems including Lenel Alarm Monitoring, Milestone XProtect, Omnigo Dispatch
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provide City Photo ID services and access requests for all City of Minneapolis department’s and employees
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Transportation Security Officer
Department of Homeland Security
08.2019 - 10.2020
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, individuals, and aircraft.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
Lead Mental Health Associate
Allina Health
11.2014 - 08.2019
- Crisis Intervention and Behavioral Alert Instructor.
- Educate and train staff in regard to employee safety, workplace violence, and de-escalation.
- Detect behavior change with patients experiencing a mental health crisis and utilize superior communication skills in an attempt to de-escalate.
- Provided necessary resources for families and caregivers, fostering a supportive environment for patients'' continued progress.
- Promoted client self-advocacy by teaching coping skills and empowering individuals in their recovery journey.
Security Officer/Dispatcher
Allina Health
11.2014 - 08.2019
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Conduct investigations when necessary.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle and by foot.
- Dispatch security officers to calls for service and use observation/multi-tasking skills when observing cameras throughout hospital campuses.
Police Officer
West Hennepin Public Safety
04.2014 - 10.2014
- Superior knowledge in state statutes, enforce Minnesota State Statutes and federal law, provide safety and security for the residents of Maple Plain, Independence, and surrounding cities.
- Patrol city boundaries and utilized a proactive and reactive approach to crime, rules, and laws.
- Respond to all calls for service within city limits and carried out all the functions of a licensed peace officer.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Community Service Officer
Medina Police Department
09.2010 - 03.2014
- Patrol city boundaries; respond to calls for service and assist police officers when necessary.
- Conducted prisoner fingerprinting and jail transports.
- Performed administration, office maintenance, patrol vehicle maintenance, and computer maintenance.
- Extensive knowledge in state statutes, report writing, and computer programs.
- Member of the Minnesota Crime Prevention Program, conducted three Bike Rodeos and was the lead contact for National Night Out.
- Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
- Promoted positive community relations by attending various events as a representative of the police department.
Education
Bachelor’s Degree - Criminal Justice
Metropolitan State University
Minneapolis, Minnesota08.2013
Bachelor of Science - Law Enforcement
Metropolitan State University
Minneapolis, MN08-2013
Skills
- Public speaking
- Employee safety training
- Security operations center management
- Surveillance programming & monitoring
- Physical security systems
- Access control
- Investigation techniques
- Security Incident management
- Patrol procedures
- Security team management
- Staffing and scheduling
Memberships Certifications Awards
- Crisis Intervention Training Instructor, Barbara Schneider, 10/01/17, Present
- Metro Skywarn Board Member/Vice Chair/Training Instructor, 10/01/21, Present
- Skywarn Storm Spotter Instructor, National Weather Service, 01/01/12, Present
- First Responder Certification, 06/03/08, 10/31/21
Certification
- Certified First Aid, AED & CPR Instructor, National Safety Council - October 2024-Present
- Crisis Intervention Training Instructor- 2016-Present
Timeline
Security Operations Supervisor
City Of Minneapolis
07.2022 - Current
Security Specialist
City of Minneapolis
10.2020 - 07.2022
Transportation Security Officer
Department of Homeland Security
08.2019 - 10.2020
Lead Mental Health Associate
Allina Health
11.2014 - 08.2019
Security Officer/Dispatcher
Allina Health
11.2014 - 08.2019
Police Officer
West Hennepin Public Safety
04.2014 - 10.2014
Community Service Officer
Medina Police Department
09.2010 - 03.2014
Bachelor’s Degree - Criminal Justice
Metropolitan State University
Bachelor of Science - Law Enforcement
Metropolitan State University
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