Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeffrey Sipe

Bloomington

Summary

Customer-focused professional with a proven track record in delivering exceptional service and enhancing customer satisfaction. Strong interpersonal skills enable effective resolution of concerns and fostering positive relationships. Committed to driving results through adaptability and a proactive approach. Demonstrates a strong work ethic and effective communication skills, contributing to team success and organizational objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Commercial Underwriter

COUNTRY Financial
Bloomington
02.2020 - Current
  • Mentored five underwriters, enhancing professional growth and skill development.
  • Demonstrated adaptability by tackling unfamiliar tasks with a positive attitude.
  • Conducted accurate and thorough risk selection with proper classification of insureds.

Billing Representative

COUNTRY Financial
Bloomington
11.2018 - 02.2020
  • Resolved customer inquiries related to billing issues promptly.
  • Answered customer questions to maintain high satisfaction levels.
  • Assisted customers with inquiries regarding their bills and payment options.

Education

Bachelor of Science - Insurance And Risk Management

Illinois State University
Normal, IL
12-2017

Bachelor of Science - Finance

Illinois State University
Normal, IL
12-2017

Skills

  • Team building and employee training
  • Effective communication
  • Adaptability and negotiation
  • Risk assessment
  • Customer service
  • Critical thinking

Certification

  • 2 exams remaining for completion of CPCU designation.

Timeline

Commercial Underwriter

COUNTRY Financial
02.2020 - Current

Billing Representative

COUNTRY Financial
11.2018 - 02.2020

Bachelor of Science - Insurance And Risk Management

Illinois State University

Bachelor of Science - Finance

Illinois State University
Jeffrey Sipe