Summary
Overview
Work History
Education
References
Timeline
Generic

Jeffrey Solis

Miami

Summary

Self-driven and results-oriented professional with a strong background in leadership, food and beverage management, and pool and beach operations. Committed to developing and empowering team members to drive success across all levels of an organization. A confident, solutions-focused leader with a winning mindset, and a proven ability to elevate performance and service standards.

Overview

14
14
years of professional experience

Work History

Director of Beach Operations

Boucher Brothers Management/ Marriott Stanton Sout
Miami Beach
11.2023 - Current
  • Reduced employee turnover through strategic training and team development
  • Increased team efficiency with structured planning and operational oversight
  • Managed labor effectively to remain within or below budget targets
  • Closed 2024 with $920K in sales
  • Exceeded sales goals by over 20% from March to June 2025
  • Achieved 100% Culture Card certification across the team
  • Rebuilt key relationships with hotel partners
  • Oversaw operations across seven affiliated inland properties in partnership with Marriott Stanton

Director of Recreation

Boucher Brothers/ W South Beach
Miami Beach
11.2022 - 09.2023
  • Oversaw pool and beach operations for both hotel guests and residents
  • Developed amenity programs aligned with Forbes Travel Guide standards
  • Trained team on BSA (Brand Standard Audits) and Forbes protocols
  • Successfully passed two BSA audits for pool operations
  • Reduced labor costs by 10% through efficient scheduling and staffing
  • Created and launched a family area featuring games and interactive activities
  • Increased bed and umbrella sales compared to the previous year
  • Established standardized checklists for both team members and managers

Beach Operations Manager

Boucher Brothers/ Confidante
Miami Beach
02.2022 - 11.2022
  • Restructured the team, significantly reducing employee turnover
  • Trained staff on all aspects of Boucher Brothers’ culture and brand standards
  • Won TripAdvisor Championship:
    April: 300% over goal (86 reviews in one month)
    May: 400% over goal (103 reviews in one month)
  • Improved the hotel's TripAdvisor ranking from #59 to #45 within four months
  • Developed and trained Assistant Manager on all operational procedures
  • Achieved 100% team certification with the Boucher Brothers Culture Card program

Director of Pool and Beach

Boucher Brothers / Soho Beach House
Miami Beach
07.2021 - 02.2022
  • Realigned team with brand standards and cultural training
  • Improved retention and cut payroll costs by 15%
  • Supported successful execution of member events
  • Recognized as Manager of the Quarter and developed internal talent

Beach Operations Manager

Boucher Brothers/ The Bath Club
Miami Beach
01.2021 - 07.2021
  • Opened a new property and successfully launched beach operations
  • Trained team and implemented Boucher Brothers culture, integrating it with The Bath Club’s luxury service standards
  • Collaborated closely with the membership team to plan and deliver pre-opening beach services
  • Achieved 100% Culture Card certification—first property in the company to do so
  • Mentored and promoted two team members to managerial roles at other properties

Director of Pool and Beach

Eden Roc and Nobu Hotel Miami Beach
Miami Beach
11.2011 - 01.2021
  • Oversaw all pool and beach operations across two sister properties
  • Maintained guest satisfaction scores of 85%+ and employee satisfaction at 95%
  • Controlled liquor costs to 18% or below through effective vendor partnerships
  • Led the development and execution of COVID-19 reopening protocols for outdoor areas
  • Collaborated with corporate trainers to launch the Nobu pool
  • Provided cross-functional support to outlets including Banquets, Café Inez, and Malibu Farm
  • Progressed internally from Recreation Attendant to Director through consistent performance

Education

High School -

Miami Carol City Senior High School

Certificate - Hospitality & Tourism Management

Florida Atlantic University

The place and be see & be seen- Pool & Beach training

Forbes Travel Guide

Certification - Servsafe Food protection Manager Certification Examination

National Restaurant Association

References

  • Steve Turk
    Turk Hospitality, Managing Director
    305.986.3342
  • Daniel Nour
    The Thesis, Director of F&B Operations
    312.799.1112
  • Fabiene Edouard
    Eden Roc and Nobu Hotel Miami Beach, Director of Pool & Beach
    305.440.6249

Timeline

Director of Beach Operations

Boucher Brothers Management/ Marriott Stanton Sout
11.2023 - Current

Director of Recreation

Boucher Brothers/ W South Beach
11.2022 - 09.2023

Beach Operations Manager

Boucher Brothers/ Confidante
02.2022 - 11.2022

Director of Pool and Beach

Boucher Brothers / Soho Beach House
07.2021 - 02.2022

Beach Operations Manager

Boucher Brothers/ The Bath Club
01.2021 - 07.2021

Director of Pool and Beach

Eden Roc and Nobu Hotel Miami Beach
11.2011 - 01.2021

High School -

Miami Carol City Senior High School

Certificate - Hospitality & Tourism Management

Florida Atlantic University

The place and be see & be seen- Pool & Beach training

Forbes Travel Guide

Certification - Servsafe Food protection Manager Certification Examination

National Restaurant Association

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