Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Luis Portillo

Luis Portillo

Miami,FL

Summary

Dynamic professional with a strong background in customer service, sales, and technical support. Proven ability to build relationships and ensure client satisfaction while demonstrating problem-solving skills and attention to detail. Adaptable team player committed to maintaining high standards in all types of environments while successfully managing academic, work, and participating in three years of collegiate soccer.

Overview

4
4
years of professional experience

Work History

Beach Operations Associate

Boucher Brothers
05.2024 - Current
  • Assessed recreational facilities for cleanliness, collecting chairs and umbrellas and disposing of trash in proper receptacles.
  • Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Built and established positive relationships with patrons, team members and supervisors.

Audio-Visual & Surveillance Installation Technician

Security On The Spot
05.2022 - Current
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained professionalism while working inside clients' homes and occupied residences.
  • Communicated professionally with clients to explain installations, answer questions, and ensure satisfaction.
  • Performing setup, mounting, and testing of cameras, speakers, and related home technology equipment.

Campus IT Support Assistant (Work Study)

Brevard College
08.2023 - 05.2025
  • Answered phone calls promptly and professionally, directing callers to appropriate personnel.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Bachelor of Science - Business Economics

Florida International University
Miami, FL
05-2027

High School Diploma -

Doral Academy
Doral, FL
05-2023

Skills

  • Customer Service & Client Relations
  • Technical Support & Troubleshooting
  • Sales Support & Product Explanation
  • Problem Solving & Critical Thinking
  • Time Management & Reliability
  • Adaptability in Fast-Paced Environments
  • Team Collaboration
  • Attention to Detail
  • Professionalism & Work Ethic

Accomplishments

  • Competed as a collegiate soccer player for three years while balancing academic and work commitments.
  • Maintained multiple jobs while completing full-time coursework.

Languages

Spanish (Fluent)

Timeline

Beach Operations Associate

Boucher Brothers
05.2024 - Current

Campus IT Support Assistant (Work Study)

Brevard College
08.2023 - 05.2025

Audio-Visual & Surveillance Installation Technician

Security On The Spot
05.2022 - Current

Bachelor of Science - Business Economics

Florida International University

High School Diploma -

Doral Academy
Luis Portillo