
Professional, dependable customer service specialist with long-term experience in fast-paced environments requiring accuracy, discretion, and strong communication skills. Experienced in front-desk responsibilities, appointment scheduling, problem resolution, and supporting daily operations. Known for reliability, organization, and maintaining a calm, welcoming presence.
●Delivered professional hair styling services including consultations, cuts, color, and styling while maintaining high client satisfaction
●Managed front desk operations including scheduling appointments, answering phones, greeting clients, and handling payments
●Maintained client records, processed POS transactions, and balanced daily cash drawer
Coordinated stylist schedules to maximize efficiency and reduce wait times
●Provided excellent customer service by addressing client questions, concerns, and special requests promptly
●Maintained a clean, organized, and welcoming salon environment in compliance with health and safety standards
Supported team operations by assisting stylists and ensuring smooth daily workflow