Overview
Summary
Work History
Education
Skills
Timeline
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Alexandria Shuler

Kyle,TX

Overview

16
16
years of professional experience

Summary

Professional, dependable customer service specialist with long-term experience in fast-paced environments requiring accuracy, discretion, and strong communication skills. Experienced in front-desk responsibilities, appointment scheduling, problem resolution, and supporting daily operations. Known for reliability, organization, and maintaining a calm, welcoming presence.

Work History

Operations Associate

Amazon
San Marcos, TX
10.2016 - 10.2025
  • Resolve customer order issues by identifying errors and coordinating timely solutions
  • Communicate clearly with internal teams to ensure accurate and on-time deliveries
  • Utilize multiple software systems to track, verify, and update shipment records
  • Train new employees on procedures, safety standards, and workflow expectations
  • Maintain attention to detail while working in high-volume, time-sensitive settings
  • Serve as a trusted team member for accuracy, reliability, and professionalism

Customer Service Associate / Front Desk Support

Sport Clips
Kyle, TX
02.2012 - 07.2013
  • Greeted clients and managed front-desk operations in a high-traffic environment
  • Scheduled and confirmed appointments while maintaining organized records
  • Answered phones, assisted walk-in clients, and addressed customer inquiries
  • Handled opening and closing duties, including cash handling and store security
  • Conducted inventory checks and ensured product availability
  • Delivered consistent, friendly customer service to build client trust and loyalty

Receptionist/Stylist

TGF SALON
Austin, TX
01.2010 - 02.2012

●Delivered professional hair styling services including consultations, cuts, color, and styling while maintaining high client satisfaction

●Managed front desk operations including scheduling appointments, answering phones, greeting clients, and handling payments

●Maintained client records, processed POS transactions, and balanced daily cash drawer

Coordinated stylist schedules to maximize efficiency and reduce wait times

●Provided excellent customer service by addressing client questions, concerns, and special requests promptly

●Maintained a clean, organized, and welcoming salon environment in compliance with health and safety standards

Supported team operations by assisting stylists and ensuring smooth daily workflow

Education

Real Estate Certificate -

Champion School of Real Estate
Pflugerville, TX

Cosmetology Certification -

Baldwin Beauty School
Austin, TX

High School Diploma -

James Bowie High School
Austin, TX

Skills

  • Customer Service & Client Relations
  • Front Desk & Reception Coverage
  • Phone & Email Communication
  • Appointment Scheduling
  • Problem Resolution
  • Data Entry & Record Accuracy
  • Time Management & Multitasking
  • Safety Awareness & Compliance
  • Microsoft Office & Computer Systems

Timeline

Operations Associate

Amazon
10.2016 - 10.2025

Customer Service Associate / Front Desk Support

Sport Clips
02.2012 - 07.2013

Receptionist/Stylist

TGF SALON
01.2010 - 02.2012

Real Estate Certificate -

Champion School of Real Estate

Cosmetology Certification -

Baldwin Beauty School

High School Diploma -

James Bowie High School
Alexandria Shuler