Joachim Kamanda Jr.
Lake Villa,IL
Summary
Motivated and adaptable professional with experience in operations, client relations, and community engagement. Known for bringing people together, solving problems efficiently, and keeping projects organized to ensure smooth execution. Fluent in French and English, with a proven ability to contribute effectively in diverse team environments.
Overview
3
3
years of professional experience
Work History
Client Relations & Operations Associate
Fast Lane Outlet
04.2022 - Current
- Resolved customer concerns and processed orders with accuracy, enhancing satisfaction and loyalty.
- Guided customers through online systems while maintaining detailed records for business operations.
- Trained and supported new hires, strengthening team performance and service consistency.
- Collaborated with cross-functional teams to streamline workflows and improve service delivery.
Housing Operations & Community Coordinator
University of Illinois, UIC
02.2025 - Current
- Coordinated daily housing operations including security, key management, mail distribution, and guest services.
- Served as primary point-of-contact for students, families, and staff, ensuring effective communication and problem resolution.
- Supported community programs and housing logistics, gaining experience in operations, stakeholder management, and event coordination.
Education
Bachelor of Science - Business Administration
University of Illinois At Chicago
Chicago, IL05-2026
Skills
- Project Coordination & Task Management
- Operations & Process Improvement
- Stakeholder Communication
- Customer Service & Client Relations
- Leadership & Team Collaboration
- Conflict Resolution & Problem-Solving
- Data Entry & Record Management
- Event & Program Coordination
- Bilingual: Fluent in French & English
Timeline
Housing Operations & Community Coordinator
University of Illinois, UIC
02.2025 - Current
Client Relations & Operations Associate
Fast Lane Outlet
04.2022 - Current
Bachelor of Science - Business Administration
University of Illinois At Chicago
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