JEFFREY STACK
Simi Valley,CA
Summary
Ambitious and enthusiastic business professional dedicated to providing outstanding customer service and cost control. Detail-oriented, processes a high volume of purchase orders with a commitment to accuracy. Enthusiastic team player. Creative thinker, focused on bottom-line results, contributes to procurement cost-reduction initiatives. Excels in multi-tasking and prioritizing work assignments.
Overview
21
21
years of professional experience
Work History
Lead International Purchasing Agent
QEP. Co. Inc.
04.2014 - 09.2023
- Managed 5 international accounts for hardwood flooring division.
- Generate weekly, monthly, quarterly and yearly reports on purchasing operations.
- Perform monthly reconciliation of open purchasing orders.
- Forecasting purchasing trends.
- Confer with sales and purchasing to match customer preferences.
- Write and expedite purchase orders.
- Develop and improve account relationships with international vendors.
- Prepare spreadsheets detailing item information.
- Negotiate prices to maintain profit.
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Warranty Coordinator
Pentair Water Pool and Spa
10.2002 - 03.2010
- In charge of restocking Top Warranty Stations
- In field technical support for customers and Warranty Stations
- Processing of claim's for all top So Cal warranty stations
- Sales liaison for customer service and technical service departments
- Coordinate and schedule Priority warranty calls
- Manager of Warranty Distribution Warehouse
- Inventory Management of distribution warehouse.
- Quality Control Impact point person for "Lights Department"
- Provided customers with technical knowledge to troubleshoot products in the field.
- Product Specialist for Lights product line.
- Manufacturing liaison for customer service and technical service.
Education
High School Diploma -
Royal High School
Simi Valley, CASkills
- Proficient in Microsoft Windows Applications
- Expertise in Troubleshooting and diagnosing technical liabilities
- Extensive knowledge in customer service field
- Focused on customer satisfaction – one call solution
- Inventory management
- Vendor sourcing
- Multi-tasking
- Account management
- Proficient in Excel, Word, AS400, Dancik Inventory System and Quick books
References
Provided upon request.
Timeline
Lead International Purchasing Agent
QEP. Co. Inc.
04.2014 - 09.2023
Warranty Coordinator
Pentair Water Pool and Spa
10.2002 - 03.2010
High School Diploma -
Royal High School
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