To secure a challenging position within your organization that will utilize my education, experience, and unique abilities to further my career opportunities.
Overview
11
11
years of professional experience
Work History
Lead Purchasing Agent
Department of Veteran Affairs Murfreesboro, TN
01.2024 - Current
Distributing the balance of workload among employees in accordance with established workflow responsibilities, day to day modifying workload to staffing levels, to assure timely completion of workload, assure each employee has enough to work to keep busy and balance workload
Keeps in touch with the status and progress of work
Reviews delayed order report (DOR) daily
Make day to day adjustments to assure all orders are prioritized and acted upon within acceptable parameters set by VACO
Promptly apprises supervisor of problems and backlogs of consults
Provides estimate and reports on expected time of completion of work, maintains records of daily DOR
Instruct employees in specific task and job techniques
Provides written instruction, on-line references and materials and supplies
Provide on the job training to new employees in accordance with established procedures and processes
Documents employee orientation, training competencies
Maintain a thorough and current knowledge of all prosthetics applications, VHA directives, PSAS policies and procedures, etc
Obtain information or decisions from supervisor on problems that occur
Amends or rejects work not meeting established standards, reports reoccurring failures to complete work per policy to supervisor on problems that occur
Approve leave for a few hours or in emergencies as designated by supervisor
Informs supervisor of any needs regarding facility management such as seating, ventilation, lighting, safety, etc
Inform employees of available services and employee activities
Resolves simple, informal complaints of employees and refer other to supervisor
Reports to supervisor on the employee performance and progress, training needs and behavioral problems
Provides information to supervisor as requested concerning promotions, reassignments, recognition of outstanding performance and personal needs
Pay Plan - Series - Grade/Step: GS-1105-8/6
Purchasing Agent - Prosthetics GS7
Department of Veteran Affairs Murfreesboro, TN
08.2013 - 01.2024
Serves as technical advisor and subject matter expert
Ensure clinic decisions are implemented
Obligate funds as a Government Purchase Card holder on behalf of the government
Conduct Market Research and Sole Sources Research
Proficient with the General Inventory Package (GIP) and Prosthetic Inventory Package (PIP)
Ensure that JCAHO requirements are met
Confirm that privacy laws are not violated with transmittal of sensitive information
Use VA regulations as defined in VHA Handbook1173 to determine Legal Eligibility/Entitlement
Process incoming and outgoing materials such as reports, memos, emails, and other forms of communication
Review and consolidate purchase orders & recommending Business Process Analysis (BPA) or other procurement methods
Execute all aspects of procurement and transaction, from initiation to recommending award for all types of supplies, services and equipment
Complete all Purchase Order request within1 day and ability to meet multiple deadlines
Assist operating officials in preparing requests, clarifying questions, offering suggestions, alternatives or substitutions
Adhere to government rules and regulations pertaining to the procurement
Follow-up on undelivered orders to determine and provide new status to involved facility and resolve vendor payment problems
Provide vendor with general information on VA policies on orders and billing procedures
Manage vendor file database and compose letters to vendors regarding status and updates to account files
Perform various data research on frequency of purchasing items and product research; protecting data from unauthorized release or from loss, alteration or unauthorized deletion
Research equipment, services, and appliances to gain product information, price, and procedures in order to process purchase orders
Ensures that purchase card reconciliations are accurate and completed in a timely manner
Prepare purchase orders for variety of equipment and services
Comply with proper acquisition procedures, central office and local directives/policies on maintenance of funds and record keeping
Advise professional staff on availability, selection, and acquisition of equipment and services
Determine patient eligibility of prosthetic products, appliances, and services
Complete knowledge of overall Veteran eligibility and entitlement
Ability to use office automation equipment and computer software programs for ordering, inventory, issuance, accounting, data tracking, and scheduling (I.E
Excel, Vista, CPRS, NPPD)
Communicate on daily basis with Veterans regarding: Prosthetic Service Programs that include Home Oxygen and Respiratory Services, Durable Medical Equipment delivery/set-up, and storage, Wound Therapy, and Dialysis Treatment Services
Communicate on daily basis with Veterans regarding order status and other requests
Uses medical terminology on daily basis to communicate with Veterans and staff
Ability to research complex problems and provide resolution
Schedule patients’ follow-up appointments, answer telephones and greet customers
Prepares memorandums and reports
Effectively communicate with care providers regarding patient orders and status updates
Responsible for filing completed consults & vendor verification files
Interview Veterans reporting to the service and receives phone calls from beneficiaries
Advises patients and family members on decisions, appeal rights, and equipment safety and maintenance
Work independently to accomplish a wide variety of responsibilities including coordinating multiple deadlines, setting priorities and adjusting work flow and meeting deadlines
Ability to follow patient confidentiality rules and guidelines
Education
Diploma - HSD
Project Stay Senior Institute
Milwaukee, WI
01.2003
Skills
Dedicated and fair team leader, known for taking initiative to develop solutions that improve operational flow and team effectiveness
Skilled in building and maintaining excellent relationships with team members and management
Ability to multi-task and pay great attention to detail
Worked with safety and medical equipment
Ability to type40 WPM
Hard worker; dedicated to the accuracy of all orders and procurements required by the facility
Skilled at Microsoft Office (Word, Excel, Microsoft Outlook, PowerPoint and Internet Explorer)
Use computer daily applications daily to check order statuses and communicate with customers
Providing customer service to patients
Assisting patients and staff with resolving problems or complaints
Assisting with identifying problem areas and suggesting solutions or alternatives
Keeping accurate records and preparing reports and/or written correspondence
Legal Administrative Specialist at Department of Veteran Affairs, Veteran Benefits AdministrationLegal Administrative Specialist at Department of Veteran Affairs, Veteran Benefits Administration
Education Technician at Department of Veteran Affairs, National SIMLEARN CenterEducation Technician at Department of Veteran Affairs, National SIMLEARN Center