Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Tenaglia

Manchester,TN

Summary

Quick-thinking Supervisor recognized for success in guiding teams. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Organized and dependable candidate. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Supervisor

Kerberos Inc.
02.2024 - Current
  • Provided Security Services for Federal buildings, employees/visitors, and property. Screen for weapons and explosives, provide first aid and emergency live saving services.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Case Officer/Surveillance Officer

Mid-Cumberland Human Resource Agency
10.2008 - Current

Attend court criminal proceedings, testify during court hearing, conduct intake procedure for felony offenders sentenced to Community Correction. Ensure offender complied with court orders. Conduct random drug and alcohol screening. Conduct surveillance to ensure compliance with house arrest conditions. Completed affidavits/warrants for violations.

  • Maintained meticulous records, ensuring accurate documentation and easy retrieval of essential information.
  • Conducted thorough investigations to gather relevant information, leading to more accurate case assessments.
  • Provided expert guidance to clients on available resources, helping them make informed decisions about their situations.

Account Manager

Allied Universal Security Services
03.2018 - 02.2024
  • Responsibilities included:

Maintaining a requisition to attract qualified potential new employees, recruiting, interviewing, and hiring. Scheduling required training, and physicals.

Facilitating the process for Federal background check/Government security clearance.

Scheduling weekly shift assignments.

Preparing weekly OT Reports.

Working directly with Federal Protective Service/Department of Homeland Security to address all issues regarding the safety and security of Federal Building, employees and visitors.

entered all employee payroll to ensure employees were paid correctly.

Conducting administrative investigations regarding employee conduct.

Preparing investigative reports regarding workplace injuries/Workers\'s Compensation claims.

  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.

Corporal/midnight Shift Supervisor

Rutherford County Sheriff's Department
10.1998 - 07.2009
  • Responsibilities included:
  • Oversaw all operations on midnight shift. Inmate accountability, security and safety. FTO Supervisor/ oversaw training of new Deputies. Responded to emergencies, to include assaults and attempted suicides. Basic Crisis Negotiator and Hostage Negotiator.

Education

Associate of Science -

Pasco County Community College
New Port Richey, FL

Skills

  • Currently hold security clearance with Federal Government
  • Current Armed Security License
  • Current OC/Baton certified
  • National Weapons Detection Training Program- Federal certification
  • Current First Aid/CPR/AED certified
  • Certified in mechanical restraints -handcuff and leg shackles
  • Crisis/Hostage negotiator
  • Former Air Taser Instructor

Timeline

Supervisor

Kerberos Inc.
02.2024 - Current

Account Manager

Allied Universal Security Services
03.2018 - 02.2024

Case Officer/Surveillance Officer

Mid-Cumberland Human Resource Agency
10.2008 - Current

Corporal/midnight Shift Supervisor

Rutherford County Sheriff's Department
10.1998 - 07.2009

Associate of Science -

Pasco County Community College
Jeffrey Tenaglia