Jeffrey Timbs
Lawton
Summary
Results-oriented Assistant Manager with expertise in customer service and conflict resolution. Skilled in enhancing customer satisfaction and team performance through effective communication and problem-solving. Managed daily store operations, implementing strategies for operational efficiency and fostering a supportive work environment. Committed to driving overall store success and contributing to team growth.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Hot Topic
Lawton, Oklahoma
10.2005 - 06.2026
- Managed daily store operations and ensured high levels of customer service.
- Assisted in training and developing team members for various roles.
- Coordinated visual merchandising to enhance store presentation and appeal.
- Implemented promotional events to drive customer engagement and sales.
- Fostered a positive work environment through effective communication and teamwork.
- Supported management in executing strategic initiatives for overall store success.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Lawton Senior High School
Lawton, OK06-1995
Skills
- Retail operations management
- Customer service
- Customer rapport
- Money handling
- Leadership skills
- Task delegation
- Coaching and mentoring
- Employee engagement
- Policy enforcement
- Effective communication
- Conflict resolution
- Problem solving
- Time management
- Decision making
- Decision-making
Timeline
Assistant Manager
Hot Topic
10.2005 - 06.2026
High School Diploma -
Lawton Senior High School