Jeffrey Urias
Hyattsville,MD
Summary
I'm a compassionate healthcare worker with expertise in venipuncture and patient support. I'm known for strong attention to detail, express appreciation for feedback and focused on growth to improve myself, patient quality, and work space. I contribute to a positive patient experience and high satisfaction rates while routinely perform responsibilities outside my role to improve outcomes. In addition to my clinical experience, I am a dedicated college student with a strong academic focus, passionate about achieving long-term goals in healthcare and eager to grow through a hands-on, for fulfillment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Phlebotomist
Hyattsville, MD
11.2025 - Current
- Collected blood samples using vacutainers and syringes, ensuring patient comfort and safety.
- Maintained accurate records of patient information and sample collection for laboratory processing.
- Assisted in training new staff on proper phlebotomy techniques and safety protocols.
- Conducted quality control checks on equipment to ensure reliability and compliance with standards.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Physical Therapy Technician
Silver Spring, MD
01.2024 - 2026
- Assisted physical therapists in implementing treatment plans and exercises for patients.
- Maintained accurate patient records and documentation to ensure compliance with healthcare standards.
- Prepared treatment areas and equipment, ensuring cleanliness and readiness for therapy sessions.
- Educated patients on exercise techniques and home care protocols to promote recovery.
- Streamlined medical billing processes by implementing efficient collections and documentation methods.
- Streamlined billing processes for faster reimbursement, utilizing advanced software solutions.
- Played a pivotal role in expanding client base through the effective demonstration of EMR system capabilities and benefits to potential customers, driving increased revenue for consulting services.
- Documented clinician and patient encounters into EMR.
- Prepared patients to meet with physical therapists.
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Improved patient experience with compassionate care and consistent communication, leading to high satisfaction feedback.
- Maintained accurate filing systems, enhancing document retrieval and organization.
- Assisted in preparing reports using Microsoft Excel, improving data accuracy and presentation.
- Managed inventory of office supplies, reducing costs through effective stock monitoring.
- Trained new staff on office procedures, fostering a collaborative work environment.
- Implemented improvements in administrative workflows, increasing overall operational efficiency.
Education
Bachelor of Science - Biology
Montgomery College
Rockville, MD05-2028
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- HIPAA compliance
- Patient confidentiality
- Patient support
- Blood culture collection
- Data entry
- Quality control
- Recording data
- Patient preparation
- Syringe method
- Health education
- Medical terminology
- Technical troubleshooting
- Laboratory procedures understanding
- Venipuncture and capillary puncture
- Multitasking Abilities
- Time management
- Attention to detail
- Finger stick method
- Certified in CPR/AED
- Goal minded
- Appointment scheduling
Certification
- PT - Phlebotomy Technician
25R-CPT3453
- ACLS Provider License
255408766005
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomist
11.2025 - Current
Physical Therapy Technician
01.2024 - 2026
Bachelor of Science - Biology
Montgomery College