Jeffrey Villalobos
Martinez
Summary
Dynamic crew member with expertise in customer service, teamwork, and attention to detail. Proven track record of ensuring smooth operations during peak times and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Crew Member
Kinders Meats and Deli
Martinez
10.2025 - Current
- Assisted in food preparation by assembling orders and maintaining cleanliness of workstations.
- Monitored inventory levels and communicated supply needs to management for timely restocking.
- Collaborated with team members to ensure a smooth workflow during peak service times.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Maintained an organized work area to ensure efficient operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Crew Member
McDonald's
Martinez
09.2024 - 04.2025
- Assisted in food preparation by assembling orders and maintaining cleanliness of workstations.
- Monitored inventory levels and communicated supply needs to management for timely restocking.
- Collaborated with team members to ensure a smooth workflow during peak service times.
- Engaged with customers to understand their needs and provide personalized service.
- Handled customer complaints effectively to enhance satisfaction and loyalty.
- Developed multitasking skills by managing multiple orders simultaneously during busy hours.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Utility Locator
UtiliQuest LLC
Hayward
06.2023 - 07.2024
- Located underground utilities prior to work being completed.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
- Searched for underground utilities in various weather conditions and notified supervisor of field issues.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
- Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Designated potential locations for new lines based on utility lines already in place.
- Communicated with customers to access work areas and explain work.
Assistant Manager
Papa Murphy's Take and Bake Pizza
Martinez
11.2020 - 02.2023
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated daily tasks to team members to optimize group productivity.
- Reviewed completed work to verify consistency, quality and conformance.
- Insuring the store is clean before opening and after closing
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Skills
- Work Prioritization
- Attention to Detail
- Teamwork and Collaboration
- Honest and Ethical
- Clean Finish Work
- Work Site Organization
- Tool Maintenance and Storage
- Verbal and Written Communication
- Customer Service
- Flexible Schedule
- Loading and Unloading
- Installation Projects
- Relationship Building
- Heavy Lifting
- Demolition Assistance
- Inventory Tracking
- Supply Stocking and Storage
- Time Management
- Safety Understanding
- People Skills
- Organizational Skills
- Customer engagement
- Staff training
Timeline
Crew Member
Kinders Meats and Deli
10.2025 - Current
Crew Member
McDonald's
09.2024 - 04.2025
Utility Locator
UtiliQuest LLC
06.2023 - 07.2024
Assistant Manager
Papa Murphy's Take and Bake Pizza
11.2020 - 02.2023