Jeffrey Wester
Tampa,FL
Summary
Accomplished Software QA Engineer with a proven track record of enhancing software reliability through meticulous test automation of UI and API components. Adept at analyzing patterns, leveraging SQL knowledge and exceptional communication skills to develop preventative strategies. Demonstrates leadership in driving project success.
Overview
9
9
years of professional experience
Work History
Software QA Engineer
Chargebacks 911
06.2019 - Current
- Developed and executed QA test cases, scripts and procedures for automated software maintenance.
- Trained and coached new hires on how to execute and contribute effective test cases.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Senior Fraud Analyst
FIS
01.2017 - 06.2019
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
Operations Lead
Guitar Center
08.2015 - 03.2017
- Managed the logistics of incoming and outgoing product shipments to clients and vendors.
- Conducted Merchandising setup in accordance with company goals and events.
- Performed security checks of all inventory and cash assets daily.
- Assisted in the sales of products.
Education
High School Diploma -
Alonso High School
Tampa, FL06.2013
Skills
- Javascript Programming
- Release Management
- Test Automation of UI and API components
- Test Planning
- Performance Testing
- Manual QA Testing
- Affluent Communicator
- Regression Testing
- SQL knowledge
- Integration Testing
Timeline
Software QA Engineer
Chargebacks 911
06.2019 - Current
Senior Fraud Analyst
FIS
01.2017 - 06.2019
Operations Lead
Guitar Center
08.2015 - 03.2017
High School Diploma -
Alonso High School
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