Rachel Robinson
Douglasville
Summary
To re-direct my considerable energy to a sound position in the corporate world and work enthusiastically in a team to achieve goals of the organization with devotion and hard work. Organized and motivated employee eager to apply time management and organizational skills in various environments. While seeking an entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Transportation Manager
Swift Transportation
09.2024 - Current
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Coordinated logistics activities across multiple locations for seamless distribution operations.
- Increased transportation efficiency by optimizing routing and scheduling processes.
Driver Support Representative
Werner Enterprises
08.2021 - 09.2024
- CDL Driver with company.
- Communicated complex technical information in user-friendly ways to both technical and non-technical customers
- Improved team performance by devising successful training methods and programs.
- Updated drivers on all new and digital upgrades to equipment when assigned a truck.
Security Officer / IAHSS Certified
Wellstar Douglas Hospital
10.2023 - 09.2024
- Monitored CCTV cameras and alarm systems for security breaches.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Police Officer
Morehouse School of Medicine
05.2016 - 07.2021
- To patrol the interior and exterior of the college campus and to keep all faculty and staff safe on campus
- Executed law enforcement patrol functions in assigned locations for extended periods of time
- Protected citizens by preventing crime, enforcing laws and apprehending suspects
Police Officer
City of East Point
09.2012 - 08.2015
- I work in partnership with the community I serve to maintain law and order, protect members of the public and their property, prevent crime, reduce the fear of crime and improve the quality of life for all citizens
- As an officer I use a wide range of technology to protect individuals, identify the perpetrators of crime and ensure successful prosecutions against those who break the law
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL06-2021
CDL Certification - undefined
West Georgia Technical College
Carrollton, GA04.2021
High School Diploma - undefined
Miami Northwestern Senior High School
Miami, FL06.2002
Skills
- CERTIFICATIONS AND LICENSES
- Technical support understanding
- Documentation skills
- Customer service expertise
- Call Center Operations
- Service desk support
Additional Information
Willing to learn new skills, adapt to new challenges, and adapt to working with a professional and work environment.
Timeline
Transportation Manager
Swift Transportation
09.2024 - Current
Security Officer / IAHSS Certified
Wellstar Douglas Hospital
10.2023 - 09.2024
Driver Support Representative
Werner Enterprises
08.2021 - 09.2024
Police Officer
Morehouse School of Medicine
05.2016 - 07.2021
Police Officer
City of East Point
09.2012 - 08.2015
CDL Certification - undefined
West Georgia Technical College
High School Diploma - undefined
Miami Northwestern Senior High School
Associate of Arts -
Broward College
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