Jeffrey Williams
Dallas,TX
Summary
Experienced project manager/analyst consultant with a 13-year track record in developing and implementing comprehensive risk management strategies. Skilled in analyzing data platforms, leading and developing projects to enhance risk controls and drive revenue growth. Establishes successful partnerships with market leaders, providing valuable guidance and oversight on regulatory compliance. Exceptional communication skills which have enabled effective detection, assessment, and response to risk factors, ultimately improving operational integrity and achieving optimal growth outcomes.
Overview
12
12
years of professional experience
Work History
Governance/Supervision Project Manager/Analyst Consultant
Wells Fargo & Company
07.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing critical tasks according to urgency, resource availability, and alignment with organizational goals.
- Implemented in-person field visits with enterprise market leadership on critical business initiatives; such as, SHRP (Strategic Highway Research Program), RCSA (Risk Control Self Assessment) and Front-Line Monitoring Governance (Adherence, Periodic Reviews, Issue Management) inspect the project end to end for quality control.
- Effective execution with AGILE practices (SCRUM, KANBAN) and workflow collaboration tools that leads to impactful control testing/UAT and business outcomes.
Senior Lead Business Growth Consultant
Wells Fargo Bank, N.A.
03.2019 - 07.2022
- Trusted advisor to Enterprise and Regional Leaders on critical segments, such as Affluent, Small Business, Consumer, Home Lending, Quality Assurance, Issue Management & Regulatory Compliance. This created a culture supporting the optimization of the Branch Banking Operating Model to help employees support clients with reaching their goals.
- Provided direct coaching/development on Profit & Loss Reports to community bank leadership and teams to support positive revenue growth. Revenue growth sustained YOY (year over year growth) by 13%.
- Analyzed customer feedback trends using various system control to better understand customer needs and provided consultation with executive leadership to maximize customer experience. Customer Experience improved 20 basis points YOY.
Regional Senior Services Risk Manager
Wells Fargo Bank, N.A.
11.2014 - 03.2019
- Coordinated and facilitated Regional/State Leadership Focus Groups, which supported executive leadership at improving acumen and increasing proficiency of the Corporate Risk Framework.
- Proactively managed/developed leadership team to conduct audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Partnered with cross-functional teams to establish effective risk practices across all business units.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Managed team that reduced financial losses due to effective identification and mitigation of potential risks in the portfolio. Overall losses decreased 130% based on effective risk adherence.
Regional Branch Manager
Wells Fargo, NA
04.2012 - 11.2014
- Enhanced communication within the team through regular meetings, clear expectations, and open channels for feedback.
- Achieved consistent branch growth quarter over quarter and YOY. Branch saw 76% growth in market share during leadership tenure.
- Developed high-performing teams by recruiting top talent, providing ongoing training, and promoting a collaborative work environment.
- Oversaw risk management efforts by improving teams risk practices. Reduced losses by 86% YOY.
Education
MBA - Business Administration And Management
Angelo State University
San Angelo, TX05.2015
Skills
- Stakeholder Communications
- Advanced Problem Solving
- Complex Data Analysis
- Agile Methodology
- Performance Improvements
- Influencing skills
- Business Analysis
- Cross-Functional Collaboration
Languages
German
Native or Bilingual
Greek
Professional Working
Timeline
Governance/Supervision Project Manager/Analyst Consultant
Wells Fargo & Company
07.2022 - Current
Senior Lead Business Growth Consultant
Wells Fargo Bank, N.A.
03.2019 - 07.2022
Regional Senior Services Risk Manager
Wells Fargo Bank, N.A.
11.2014 - 03.2019
Regional Branch Manager
Wells Fargo, NA
04.2012 - 11.2014
MBA - Business Administration And Management
Angelo State University
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