Jeffrey Young
Tamuning,Guam
Summary
Skilled administrator offering fifteen years of demonstrated success in vocational counseling, workers compensation evaluations, and career planning. Strong dedication to client advocacy with proven history of implementing resources to meet objectives.
Overview
14
14
years of professional experience
Work History
Vocational Rehabilitation Counselor
Department Of Veteran Affairs
06.2020 - 11.2023
- Coordinated community resources and secured referrals for service-connected disabled Veterans.
- Administered preliminary and comprehensive vocational assessments for service-connected disabled Veterans.
- Promoted development of interviewing, resume writing and etiquette skills.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Assisted service-connected disabled Veterans in exploring career options and vocational goals.
- Facilitated training of service-connected disabled Veterans to include paying for tuition, books, fees and supplies while managing federal monetary expenditures exceeding $100,000+ per year.
- Assisted service-connected disabled Veterans in preparing for, obtaining, and maintaining gainful and suitable employment to included developing non-paid work experiences, on-the-job work experiences, and apprenticeships.
- Managed a caseload of over 150+ clients and achieved 16+ rehabilitations per year.
Career Advisor
Zeiders Enterprise
01.2022 - 06.2022
- Counseled military spouses one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Developed career and education plans based on individual needs.
- Connected with business and recruiters to build relationships and increase opportunities for military spouses.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Guided military spouses in utilizing the Military OneSource website and resources.
- Assisted military spouses with the Spouse Education Career Opportunity (SECO) program that provided limited, short-term training in appropriate career fields.
Vocational Evaluator
Diaz And Company
01.2018 - 06.2020
- Conducted vocational assessments for clients applying for Worker's Compensation benefits including assessing educational background, employment background, medications, and physical tolerances.
- Proctored vocational testing using the Standard Progressive Matrices (RAVEN) and Career Ability Placement Survey (CAPS) in order to determine current aptitudes and abilities.
- Provided written reports to supervisors as well as gave feedback to supervisors regarding observations about the client during the evaluation.
- Utilized Cloud software such s Box, Slack, Microsoft 365, and Skype.
Vocational Rehabilitation Counselor
VCO Management, LLC
12.2018 - 09.2019
- Conducted face-to-face evaluations with clients applying for the Subsequent Injuries Benefits Trust Fund.
- Assessed clients' social history, work history, physical tolerances and aptitudes in order to determine return-to work probability.
- Proctored assessment testing using the Standard Progressive Matrices (RAVEN) and the Career Ability Placement Survey (CAPS).
- Wrote comprehensive reports that interpreted clients' evaluations to include information from ONET, OASYS job matching software, Dictionary of Occupational Titles, and Bureau of Labor Statistics.
Adjunct Counselor
Los Medanos College
08.2018 - 05.2019
- Facilitated face-to-face workshops for students under probationary status in order to present strategies that could assist them in improving their grades.
- Utilized the Starfish alert system in order to assist the Retention Coordinator with monitoring the academic progress of students under probationary status.
- Coordinated with relevant faculty in order to ensure the academic success of students under probationary status.
- Developed educational plans for students using Assist.org and the Intersegmental General Educational Transfer Curriculum.
- Served as a backup to the Athletic Counselor and provided assistance and guidance to student-athletes per 3C2A regulations.
Career Counselor
AFSC/Magellan Federal
03.2018 - 09.2018
- Maintained knowledge of market and diverse career opportunities.
- Maintained case files of 100+ and documented action utilizing a cloud-based case management system.
- Connected with businesses and recruiters to build relationships and increase opportunities for National Guardsmen, Reservists, Dependents, and Veterans.
- Collaborated with team members to continuously improve career and placement opportunities for National Guardsmen, Reservists, Dependents, and Veterans.
- Assisted clients in building successful job search strategies, determining appropriate vocations, and building application documents.
Counselor
Solano Community College
08.2014 - 12.2016
- Provided administrative support to the Dean of Counseling to include help with scheduling, planning meetings, implementing organizational plans, and/or participating in committee meetings.
- Tracked and managed student data and inputted the data into a data management system called Banner, the data included but was not limited to how many students utilized our services, how many education plans were completed by counselors, and how many students were currently facing probation and/or dismissal.
- Utilized data to help the Dean of Counseling make decisions such as what days of the week to best schedule counselors in order to ensure appropriate coverage.
- Taught career and study skills classes at California State Prison-Solano as part of Solano Community College’s prison education program.
- Conducted individual counseling sessions for students needing help with navigating transfer requirements using Assist.org and the Intersegmental General Education Curriculum (IGETC).
- Provided academic/career guidance and counseling for students unsure of what appropriate academic majors and career paths they should pursue using resources such as Eureka, ONET, Career Café, and LinkedIn.
- Assisted in designing and implementing an education plan database using Microsoft Access that alleviated the need to manually input education plans into Banner.
- Responsible for providing counseling data for the Management Information Systems (MIS) report.
Cooperative Education Instructor
Diablo Valley College
08.2014 - 07.2016
- Assisted, monitored and counseled students who were participating in Diablo Valley’s cooperative education program.
- Facilitated initial evaluations to determine a student’s work goals and provide employment advice.
- Conducted off-site meetings with supervisors to determine a student’s progress towards meetings their work goals.
- Provided in-depth feedback to students to help improve soft skills and hard skills needed for gainful employment.
- Assessed a final grade for participants dependent on progress made towards their work goals.
Vocational Rehabilitation Counselor
Veteran Administration
10.2011 - 05.2014
- Conducted initial evaluation of a service-connected disabled Veteran’s work history, academic background, and disabilities in order to determine entitlement to vocational rehabilitation services.
- Proctored timed and untimed testing in order to assess a Veteran’s interest, aptitudes and abilities.
- Counseled service-connected disabled Veterans on suitable employment based off of labor market research and their current functional capacity.
- Provided case management services to service-connected disabled Veterans throughout the course of their rehabilitation plan.
- Provided job placement services to service-connected disabled Veterans upon completion of their rehabilitation plan.
Veteran Service Representative
Veteran Administration
08.2009 - 10.2011
- Served as an advocate for VA claimants by providing information about benefits and assisted with application for VA benefits and services.
- Served as a legal technician by gathering requisite evidence from medical, military, community and other so purges to support benefit determinations.
- Utilized VA specific software programs to enter appropriate data to generate accurate benefit payments, control pending issues or schedule future actions, releases completed and correct notifications of benefits determination.
- Collaborated with Rating Specialists in order to ensure that Veterans received accurate compensation benefits for their disabilities incurred by service.
Education
Master of Science - Vocational Rehabilitation Counseling
Drake University
Des Moines, IA05.2012
Bachelor of Arts - English
Jacksonville State University
Jacksonville, AL06.2002
Skills
- Microsoft Office (Outlook, PowerPoint, OneNote, Access, Word, and Excel)
- Fifteen years of counseling experience
- Ten years of federal government experience with promotions up to GS-12, step 3
- Navigating and implementing resources for disabled clients to include the Job Accommodation Network and the National Resource Directory
- Navigating and implementing state and federal laws in relation to vocational rehabilitation services and/or workers compensation
- Managing logistical and financial resources for program implementation to include creating purchasing orders and requesting bids from contractors as part of vocational rehabilitation services
Timeline
Career Advisor
Zeiders Enterprise
01.2022 - 06.2022
Vocational Rehabilitation Counselor
Department Of Veteran Affairs
06.2020 - 11.2023
Vocational Rehabilitation Counselor
VCO Management, LLC
12.2018 - 09.2019
Adjunct Counselor
Los Medanos College
08.2018 - 05.2019
Career Counselor
AFSC/Magellan Federal
03.2018 - 09.2018
Vocational Evaluator
Diaz And Company
01.2018 - 06.2020
Counselor
Solano Community College
08.2014 - 12.2016
Cooperative Education Instructor
Diablo Valley College
08.2014 - 07.2016
Vocational Rehabilitation Counselor
Veteran Administration
10.2011 - 05.2014
Veteran Service Representative
Veteran Administration
08.2009 - 10.2011
Master of Science - Vocational Rehabilitation Counseling
Drake University
Bachelor of Arts - English
Jacksonville State University