Jeffrey "Brent" Gagley
Assistant Transportation Director
Knoxville,TN
Summary
Driven Transportation Manager boasting 12 year history managing timely transit of people. Well-versed in scheduling, dispatching and routing to mitigate delays and protect drivers and clients. In-depth knowledge of transport rules and regulations.
Overview
5
5
years of post-secondary education
11
11
years of professional experience
Work History
Assistant Director of Transportation
ETHRA Public Transportation
Knoxville, Tennessee
09.2017 - Current
- Supervised directly and indirectly over 100 employees.
- Created new transportation services for the City of Morristown with the beginning of ETHRA's first fixed route service.
- Conducted procurements for transportation department. As well as developed first Transportation Procurement manual, complaint with both the Federal Transit Authority and Tennessee Department of Transportation.
- Preformed annual Policies and Procedures updates for the Transportation Department.
- Reworked Transportation Cash Handling, and eliminated time lag between driver fare deposits and billing department processing.
- Updated Transportation Maintenance Manual, brining it current with industrial standards for current vehicle fleet.
- Created online training library for Transportation bus operator staff.
Transportation Information Systems Manager
ETHRA Public Transit
Knoxville, Tennessee
02.2013 - 09.2018
- Updated, replaced and maintained aging Mobile Date Centers in vehicles, replaced with Android Tablets. This switch reduced cost of maintenance and replacements, allowed for local updates and settings as well as ease of user for the bus operators.
- Created and maintained two departmental websites.
- Participated in department upgrade on all vehicle to add high definition cameras for all vehicles.
- Updated Bus Operator inspection forms. Leveraging ETHRA scanning software to allow for automatic filing and sorting of all forms submitted daily.
Transportation Mobility Manger
ETHRA
Knoxville, Tennessee
09.2012 - 09.2014
- Worked with various organizations across the state to reduce transportation boundaries for individuals.
- Worked with various programs to complete the first transport from East Tennessee to West Tennessee all on public transit.
- Helped individuals going out of district to find transportation options.
- Managed all request for special transportation requests. Examples would be festivals and special events transporting specific groups of individuals.
- Reviewed Transportation bus schedules to eliminate excessive hours and unneeded deadhead mileage.
Education
Bachelor of Arts - Geography
East Tennessee State University
Johnson City, TN 08.2003 - 05.2008
Skills
Contract Management
Accomplishments
- 2017 Tennessee Public Transit Association Rural Employee of the Year.
Timeline
Assistant Director of Transportation
ETHRA Public Transportation
09.2017 - Current
Transportation Information Systems Manager
ETHRA Public Transit
02.2013 - 09.2018
Transportation Mobility Manger
ETHRA
09.2012 - 09.2014
Bachelor of Arts - Geography
East Tennessee State University
08.2003 - 05.2008
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