Jeffrey S. Howard
Minot,ND
Summary
Patient-focused Emergency Medical Technician able to remain calm under pressure. BLS, CPR and Emergency Medical Technician certified. Aiming to secure an opportunity to leverage commitment, compassion and reasoned thinking. Strong aptitude for executing quality care in high-pressure situations. Eager to utilize knowledge of Emergency Care to add an invaluable new facet to the Minot Rural Fire Department.
Overview
26
26
years of professional experience
Work History
Paint and Glass Sales Representative
Dakotaland Autoglass
05.2017 - Current
- Customer Service Sales (Paint/Auto Glass)
- Answered phone calls / emails, responding quickly to questions and inquiries, typically within 2 minutes time
- Attention to customer satisfaction yielding increased sales and customer loyalty
Customer Sales Representative
Sears Automotive
06.2016 - 04.2017
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Advised customers on promotions, sales procedures/ strategies for maximizing results from company products
Auto Body and Paint Specialist
Sandusky Enterprises
05.2006 - 04.2016
- Prepared auto body estimates, repaired surface and structural damage, coordinated new paint coats with either original or manufacturer color specifications or current conditions
- Repaired 20 minimum cars per week
Auto Body and Paint Specialist
Colorall Technologies
05.2000 - 05.2006
- Provided auto body repair and painting onsite for various car dealers and car rental companies, matched paint to manufacturer specifications, year-round service provided
- Repaired 30 to 40 vehicles average per week
- Built long-term relationships with clients through effective selling, dynamic response and rapid production rate
Education
EMT Certificate - Emergency Medical Technology
10-2019
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Community Ambulance Service
Minot, NDAssociate of Science - Information Technology
Colorado Technical University
Colorado Springs, CO12-2009
Auto Body Certificate - Auto Body Technology
Southern Adventist University
Collegedale, TN05-1998
Skills
- Emergency Medical Technician
- Emergency response & assessment
- Vital sign assessment
- Defibrillation and resuscitation
- Quality assurance
- Problem-solving
- Meticulous
- Strong people skills
- Motivated team player
- MS Office Suite
- POS systems knowledge
- Installation of computer hardware
- Connection of devices such as routers and wireless mobile devices
- Experience with power/air tools
- Amateur Radio emergency communications
Timeline
Paint and Glass Sales Representative
Dakotaland Autoglass
05.2017 - Current
Customer Sales Representative
Sears Automotive
06.2016 - 04.2017
Auto Body and Paint Specialist
Sandusky Enterprises
05.2006 - 04.2016
Auto Body and Paint Specialist
Colorall Technologies
05.2000 - 05.2006
EMT Certificate - Emergency Medical Technology
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Community Ambulance Service
Associate of Science - Information Technology
Colorado Technical University
Auto Body Certificate - Auto Body Technology
Southern Adventist University