JEFFRIES GERVAIS
Elmont,NY
Summary
Dedicated healthcare professional with over 5 years’ experience in administrative support and patient coordination. Skilled in EMR systems and committed to enhancing healthcare efficiency. Proven track record of fostering teamwork and leading initiatives for operational improvement. Focused on continuous professional growth and advancing healthcare services through effective communication.
Overview
5
5
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT, CLAIMS SPECIALIST
IPRO
11.2024 - Current
- Coordinate agency collaborations, improving case submissions and response accuracy
- Facilitate team meetings to boost project alignment and collaboration
- Manage and assign cases using software for timely processing
- Oversee appeal processes, ensuring clear client communication
- Distribute case documents for effective information sharing
PATIENT COORDINATOR, ADMINISTRATIVE ASSISTANT
Evolve Psychiatry
06.2023 - 10.2024
- Manage data entry, coordinate patient flow, improve office efficiency
- Assist patients, ensure smooth daily operations, organize tasks
- Use EMR for billing, referrals, discharge, streamline processes
- Coordinate with healthcare professionals, optimize scheduling
- Enhance operational efficiency, support patient care
Manager's Assistant
Northwell Health
New Hyde Park, New York
03.2020 - 04.2023
- Facilitated meetings to boost office efficiency and resource management
- Supported senior staff by resolving management inquiries accurately
- Coordinated travel logistics to ensure smooth administrative functions
- Coordinated cross-departmental initiatives, driving collaboration and improving project outcomes
Education
MASTER - HEALTHCARE ADMINISTRATION
Southern New Hampshire University
06-2025
BACHELOR OF SCIENCE - PUBLIC HEALTH
State University of New York (SUNY) Old Westbury
06.2021
ASSOCIATE DEGREE - LIBERAL ARTS
Nassau Community College
06.2018
Skills
- EMR Systems
- Healthcare Administration
- Patient Care Coordination
- Leadership and Management
- Communications
- Analytical Thinking
- Problem-Solving
- Technical Proficiency
- Emotional Intelligence
- Client Relations
- Scheduling and Document Management
- Healthcare Quality and Improvement
Timeline
ADMINISTRATIVE ASSISTANT, CLAIMS SPECIALIST
IPRO
11.2024 - Current
PATIENT COORDINATOR, ADMINISTRATIVE ASSISTANT
Evolve Psychiatry
06.2023 - 10.2024
Manager's Assistant
Northwell Health
03.2020 - 04.2023
MASTER - HEALTHCARE ADMINISTRATION
Southern New Hampshire University
BACHELOR OF SCIENCE - PUBLIC HEALTH
State University of New York (SUNY) Old Westbury
ASSOCIATE DEGREE - LIBERAL ARTS
Nassau Community College