Jeffry Berry
LaBelle,FL
Summary
Dedicated Motor Coach Operator with extensive experience at Travel by Bus, excelling in vehicle inspection and defensive driving. Proven track record of enhancing passenger satisfaction through exceptional assistance and timely service. Committed to safety and operational efficiency, adept at adapting to challenges while maintaining high standards of service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Motor Coach Operator
Travel by Bus
03.2023 - Current
- Operated motor coaches safely, adhering to traffic regulations and company policies.
- Assisted passengers with boarding, disembarking, and luggage handling for a positive travel experience.
- Conducted pre-trip inspections of vehicles to ensure operational safety and compliance with standards.
- Maintained cleanliness and organization of the coach interior for passenger comfort and safety.
- Communicated effectively with dispatch regarding route changes, delays, or emergencies during trips.
Motor Coach Operator
Southern Bus Lines
09.2019 - 03.2023
- Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
- Managed schedules efficiently to ensure timely arrivals at designated stops while accommodating passenger needs.
Transit Bus Operator
Broward County Transit
02.2016 - 03.2019
- Operated transit buses safely while adhering to scheduled routes and timetables.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Communicated effectively with dispatch on route changes, delays, and passenger needs.
- Assisted passengers with disabilities in boarding and disembarking the bus efficiently.
- Trained new operators on safety protocols and operational procedures to enhance team performance.
- Resolved passenger complaints promptly, ensuring high levels of customer satisfaction and safety awareness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
Motor Coach Operator
Americas Transportation
06.2014 - 02.2016
- Learned and applied customer service techniques to address passenger inquiries and concerns professionally.
- Enhanced passenger satisfaction by providing safe and timely transportation services.
- Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
Professional Bus Operator
Big Bus Tour
12.2013 - 06.2014
- Operated public transit vehicles safely and efficiently across assigned routes.
- Monitored and adhered to traffic regulations, ensuring passenger safety and timely service.
- Conducted pre-trip inspections to verify vehicle readiness and compliance with safety standards.
- Assisted passengers with inquiries, providing exceptional customer service during transit experiences.
- Collaborated with dispatch teams to report delays or incidents promptly for operational efficiency.
Education
High School Diploma -
Wrens High School
Wrens, GASkills
- Vehicle inspection proficiency
- Defensive driving
- Safety measures
- Passenger assistance
Certification
Defensive driver
Timeline
Motor Coach Operator
Travel by Bus
03.2023 - Current
Motor Coach Operator
Southern Bus Lines
09.2019 - 03.2023
Transit Bus Operator
Broward County Transit
02.2016 - 03.2019
Motor Coach Operator
Americas Transportation
06.2014 - 02.2016
Professional Bus Operator
Big Bus Tour
12.2013 - 06.2014
High School Diploma -
Wrens High School
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