Carmen Smith
Lansing,India
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Harmony Nursing & Rehab Center
Palos Heights, IL
09.2025 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare teams promptly.
- Documented patient progress and care activities in electronic health records.
- Collaborated with interdisciplinary teams to enhance patient care plans.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Caregiver
Homewatch CareGiversInc
Palos Hills, IL
02.2022 - 12.2024
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Collaborated with families to address concerns and enhance client care strategies.
- Maintained a clean and safe environment, adhering to health and safety standards.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted to diverse client needs, demonstrating flexibility in caregiving approaches.
- Learned new caregiving techniques through training sessions, improving service delivery.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Caregiver
Help At Home Health Care
Oak Forest, IL
03.2019 - 07.2020
- Assisted clients with daily living activities, promoting independence and comfort.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Sales Associate
Once Upon A Child Franchise
Orland Park, IL
05.2017 - 03.2018
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently, maintaining accuracy in cash handling.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Certified Nursing Assistant -
Midwest Nursing Academy
Midlothian, IL06-2025
High School Diploma -
Thornwood High School
South Holland, IL05-2017
Skills
- Mobility assistance
- HIPAA compliance
- Cultural sensitivity
- Daily living activities assistance
- Reliable team player
- Patient relationship building
- Transfer techniques
- Time management
- Elderly care
- Verbal and written communication skills
- Dementia care
- Compassionate
- Vital signs monitoring
Timeline
Certified Nursing Assistant
Harmony Nursing & Rehab Center
09.2025 - Current
Caregiver
Homewatch CareGiversInc
02.2022 - 12.2024
Caregiver
Help At Home Health Care
03.2019 - 07.2020
Sales Associate
Once Upon A Child Franchise
05.2017 - 03.2018
Certified Nursing Assistant -
Midwest Nursing Academy
High School Diploma -
Thornwood High School