Jefry Rosario
McKesson
324 N 15th St. Allentown,PA
3
Languages
13
years of professional experience
Customer-oriented Operations Supervisor with nearly seven years of experience leading teams and ensuring safety and compliance in fast-paced environments. Fluent in English, Spanish, and Italian, leveraging strong interpersonal skills to address customer concerns and enhance service delivery. Aiming to apply leadership and operational expertise in a Flight Attendant role.
Work History
Supervisor
7 Years 1 Month- Implemented process enhancements, resulting in increased efficiency and reduced operational delays.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Mentored team members, fostering a culture of continuous improvement and collaboration.
- Trained and mentored team members on best practices and efficient workflow processes.
- Managed inventory control using advanced tracking systems to optimize stock levels.
Cashier
1 Year- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash handling responsibilities, ensuring accuracy in daily reconciliations.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints effectively, promoting positive relationships.
Education
High School Diploma
Skills
· Operational Excellence
· Team Leadership
· Training & Coaching
· Problem Solving
Inventory Management
· Multitasking Under Pressure
· Customer Service Excellence
· Communication Skills
Languages
Italian
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Timeline
Supervisor
McKesson
09.2019 - CurrentRead More
Cashier
Bar
06.2013 - 06.2014Read More
William Allen High School
High School Diploma
Read More