Manage classroom instruction by following lesson plans and maintaining student engagement.
Maintain a structured, respectful learning environment across different grade levels and subjects.
Assist students with assignments, clarify instructions, and support academic success.
Communicate with permanent teachers and staff regarding student progress and classroom activities
Platform and Customer Support Coordinator
Prime Plus Wholesale
MD
09.2024 - 09.2025
Customer Service & Communication: Supported wholesale customers by answering questions, assisting with needs, and ensuring orders and requests were handled professionally.
Order Processing & Coordination: Managed customer orders, tracked requests, and coordinated with the team to ensure timely delivery.
Problem Solving: Resolved customer concerns quickly while maintaining positive relationships with clients.
Student Brand Ambassador
Braven
Manhattan, NY
09.2023 - 05.2024
Promoted Braven mission and programs on campus by engaging with students through events and social media.
Recruited students for leadership and career development programs, answering questions and providing information.
Collaborated with Braven team to organize workshops and initiatives to increase student involvement.
CLINICAL COUNSELING FRONT DESK
Hands On PT
The Bronx, NY
10.2022 - 01.2023
Managed front desk operations for the clinical counseling office, including greeting clients, answering phone calls, and scheduling appointments.
Maintained confidential client records and ensured accurate data entry for all client information.
Provided administrative support to counselors by preparing documents and coordinating communications with clients.
Secretary Manager
MAS Bronx Muslim Centre
The Bronx, NY
09.2021 - 11.2022
Managed front office operations, including answering phone calls, greeting visitors, and handling student and parent inquiries.
Maintained and organized school records, files, and student data while scheduling appointments and meetings for school staff.
Assisted in preparing reports, memos, and correspondence, as well as managing the school’s calendar and events.
Computer Systems Manager
MAS Bronx Muslim Centre
The Bronx, NY
02.2021 - 10.2022
Managed and maintained the school's IT infrastructure, ensuring smooth operation of networks, servers, and hardware.
Provided technical support and training to staff and students, troubleshooting issues and integrating technology into classrooms.
Implemented cybersecurity measures to protect student and staff data while ensuring regular backups.
Teaching Assistant Volunteer
MAS Bronx Muslim Centre
The Bronx, NY
01.2021 - 06.2021
Assisted teachers with classroom management and provided individual support to students during lessons.
Helped students with assignments by offering guidance and clarifying instructions.
Collaborated with teachers to identify learning needs, provide tutoring, and promote a positive, inclusive environment.
ARABIC/English Translator
High School Students
The Bronx, NY
09.2017 - 06.2019
Assisted in translating both written and verbal content during classroom discussions to ensure full participation of non-English-speaking students.
Facilitated communication between Arabic-speaking students, parents, and school staff while collaborating with teachers.
Successfully supported students in navigating the curriculum, enhancing participation by breaking down language barriers.
Education
Bachelor of Science - COMPUTER INFORMATION SYSTEM-MANAGEMENT
Lehman College
The Bronx, NY
06-2024
Minor - Business Administration
Lehman College
The Bronx, NY
06-2024
Associate of Applied Science - - COMPUTER INFORMATION SYSTEM- PROG
Bronx Community College
The Bronx, NY
06-2022
High School Diploma -
Croton International High School
The Bronx, NY
06-2019
Skills
Customer Engagement
Effective communicator
Social Media Marketing
Photography
Business Administration
Teamwork and Collaboration
Decision-Making
Microsoft Office
Presentation Skills
Strategic Planning
Languages
Arabic
Native or Bilingual
Timeline
Substitute Teacher, K-Eighth Grade
Sub Teach
10.2025 - Current
Platform and Customer Support Coordinator
Prime Plus Wholesale
09.2024 - 09.2025
Student Brand Ambassador
Braven
09.2023 - 05.2024
CLINICAL COUNSELING FRONT DESK
Hands On PT
10.2022 - 01.2023
Secretary Manager
MAS Bronx Muslim Centre
09.2021 - 11.2022
Computer Systems Manager
MAS Bronx Muslim Centre
02.2021 - 10.2022
Teaching Assistant Volunteer
MAS Bronx Muslim Centre
01.2021 - 06.2021
ARABIC/English Translator
High School Students
09.2017 - 06.2019
Minor - Business Administration
Lehman College
Associate of Applied Science - - COMPUTER INFORMATION SYSTEM- PROG
Bronx Community College
High School Diploma -
Croton International High School
Bachelor of Science - COMPUTER INFORMATION SYSTEM-MANAGEMENT