Jehan Alghazali
Detroit
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to CVS Pharmacy. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
ABA Therapist
Healing Haven
02.2024 - Current
- Improved patient outcomes by implementing individualized ABA therapy plans tailored to each client''s needs.
- Developed and maintained strong relationships with clients'' families, resulting in increased trust and collaboration in the therapeutic process.
- Enhanced clients'' communication skills through targeted, evidence-based interventions and strategies.
- Conducted comprehensive assessments to evaluate clients'' strengths, needs, and progress for data-driven treatment planning.
- Increased client independence by teaching essential life skills such as self-care routines, meal preparation, and household management.
- Maintained accurate documentation of session notes, progress reports, and treatment plan updates for seamless communication among team members.
- Promoted positive behavior change through consistent implementation of reinforcement systems and structured behavior intervention plans.
- Utilized a variety of instructional methods including discrete trial training, natural environment teaching, and incidental learning to engage clients throughout therapy sessions effectively.
- Assisted individuals in developing coping strategies for managing challenging emotions or behaviors more effectively.
Pharmacy Technician
Walgreens
01.2024 - 02.2024
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Pharmacy Technician
CVS Pharmacy
04.2021 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Prepared bills for insurance companies and submitted required paperwork.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Bachelor of Science - Nursing
Wayne State University
Detroit, MI12.2025
Bachelor of Science - Public Health
Wayne State University
Detroit, MI05.2024
Bachelor of Science - Psychology
Wayne State University
Detroit, MI05.2024
High School Diploma -
Frontier International Academy
Detroit, MI06.2020
Skills
- Storage Maintenance and Security
- Answering and Routing Calls
- Dispensing Medications
- Prescription Refill Fulfillment
- Prescription Pricing
- Prescription Filling and Labeling
- Organization and Prioritization
- Prescription Order Verification
- Cash Register Operation
- Active Listening
- Equipment Cleaning and Maintenance
- Aseptic Techniques
Accomplishments
- Trained 5 new pharmacy technicians on pharmacy policies, procedures and best practices.
- Processed and filled over 100 prescriptions per day.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Arabic
Native or Bilingual
Timeline
ABA Therapist
Healing Haven
02.2024 - Current
Pharmacy Technician
Walgreens
01.2024 - 02.2024
Pharmacy Technician
CVS Pharmacy
04.2021 - 12.2022
Bachelor of Science - Nursing
Wayne State University
Bachelor of Science - Public Health
Wayne State University
Bachelor of Science - Psychology
Wayne State University
High School Diploma -
Frontier International Academy
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