Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jehieli Bonilla

Lynwood ,CA

Overview

7
7
years of professional experience

Work History

Supervisor

Shipmonk
San Bernardino
01.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Labeling , picking ,packing , sorting , problem solving, shipping

Customer Service Representative

CALLCENTERUSA
Las Vegas, NV
08.2018 - 04.2020

Asked questions to gather information from selected participants.

Handled incoming calls with professionalism and efficiency.

Education

Desert Pines High School
Las Vegas Nevada
05.2021

Skills

  • Goal oriented
  • Customer service
  • Software experience
  • Attention to detail
  • Employee motivation
  • Strategic planning
  • Complex Problem-solving
  • Decision-making

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor

Shipmonk
01.2021 - Current

Customer Service Representative

CALLCENTERUSA
08.2018 - 04.2020

Desert Pines High School
Jehieli Bonilla