Jehrica Carney
Piqua,OH
Summary
Astute, adaptive, honest, and dependable worker seeking a position that will lead to more challenging and rewarding opportunities to advance, broaden in scope of work contributions, assist with obtaining education goals and result in an extensive rewarding career. Coworkers and supervisors would describe as a dedicated, dependable hard worker, flexible, friendly, honest, and a trustworthy employee with exceptional potential.
Goals: Obtain position to initiate a career of service with opportunities for meaningful professional development. Re-engage pursuit of education goal to obtain a bachelor's degree, post graduate education, and/or certification credentials required for further career advancement. Seeking to work with a professional team that works collaboratively to support and contribute to a greater cause and selfless service.
Overview
10
10
years of professional experience
Work History
Admitting Representative
Kettering Health
01.2021 - Current
- Register/check in our emergency room, in-patients and out-patients using EPIC software
- Ensure patient information is accurate and up to date, collect payments and assist patients with initial stage of qualifying for financial assistance
- Screen and direct guests at front entrance
verify insurance, scan, distribute and obtain signatures of various medical documents - Assist nurses with patient requests or concerns
experience working within in-patient, out-patient, cancer center, covid tent, urgent care and emergency departments - Complexity of matching data with multiple documents, computer systems data, and patient records, point out attention to detail/Faxing
medical records - Primary responsibilities and task very with each patient but include scheduling and verifying appointments, ensure all necessary chart
demographics are available, validation and update insurance, check qualifications for financial assist, and ensuring all information is accurate and uploaded into database - Additional duties preformed include guiding guests to departments, assist nurses with patient requests and concerns, and coordinating with department leads regarding patient arrival and departure
- Tasked with accepting payments, validating insurance information, proper management and handling of confidential medical & financial documents, scanning,
uploading, and routing of documents to obtain required signatures, and filing monetary deposits - Developed multiple quick access step-by-step process reference sheets that have been adopted by all employees, aiding with training and familiarization which increase operation efficiency by reducing need for assistance and instruction
- Recognized for employee of the month April 2022 and received various shooting star awards for exceptional service.
Team Member
Tim Hortons
03.2019 - 03.2020
- Associate and customer interface which required a significant ability to multitask
- served head cashier, responsible for customer service for both the front counter and drive-thru
- Took orders, prepared orders and assisted customers seated in the lobby
- Was responsible for maintaining cleanliness of lobby and dining area, following up with customer need.
- Assisted with end of shift register count, receiving and storing of products, and documenting needed inventory
- Recognized for efficiency and sales increase via recommendations, ability to cope with difficult customers, and resolve minor customer service issues to ensure satisfaction and positive service surveys.
Shift Leader
Dunkin' Donuts
06.2015 - 03.2019
- Relied on by staff and supervisors for responsiveness, knowledge, capabilities, flexibility
- Trusted to assist with higher level responsibilities, like cash deposits
- Assist with schedule management and coordinating with peers to provide coverage
- Responsible for securing and documenting all monetary deposits and retrieving change from the bank as needed
- Provided training to new employees and junior coworkers
Team Member
NCG Cinema
01.2017 - 11.2017
- Held title as both Cashier and Usher
- Operated the popcorn counter and took tickets from guest as they moved though line into the viewing room
- Cleaned viewing rooms, concession stations, restrooms, and the lobby
- Checked Photo ID's to ensure no underage viewers were granted access into rated R showings
- Greeted and directed guest, sold concessions, and helped serve guest in our birthday party room
Education
Some College -
University of West Georgia
Carrollton, GAHigh school Diploma -
Northgate High School
05.2013
Skills
- Office administration / registration procedures
- Communication: Calls, emails, reception, phone etiquette, confidential fax, responsive to messages, and interpersonal conversation
- Typing skills / computer proficiency with formal training from school and daily on job experience with MS Office products: Outlook, Word, Excel, PowerPoint, Teams applications
- Active Listening and critical thinking
- Medical Recordkeeping
- Professional Bedside Manner
- Working with multiple Systems to input, export, and analyze data: Performed numerous tasks, that require great attention to detail, verification of information accuracy for data upload and accuracy of exported data for analysis or to fit specific need, Patient information, appointment list, scheduling, report data charts and diagrams, payments, receipts, cash balance and deposits, signature verification and information accuracy and update
- Sought out by others seek out for assistance and training on how to use or integrate these products for better advantage
- Scheduling/Coordination/ Light conflict resolution/Problem-solving
- Training: Depended upon to assist and train newcomers, create examples for training exercise (formal Training completed: EPIC software, HIPA, Confidential information handling, Background check completed)
- Operating Cash Register/POS systems
- Understanding of food Safety/clinical sanitation
- EPIC software trained
- Scheduling Tests and Procedures/Reminder Calls
- Organization and Time Management
- Punctual and Hardworking
- Maintaining Financial Records
- Confidential records management
- Billing and Insurance Processes / billing issue resolution support
Timeline
Admitting Representative
Kettering Health
01.2021 - Current
Team Member
Tim Hortons
03.2019 - 03.2020
Team Member
NCG Cinema
01.2017 - 11.2017
Shift Leader
Dunkin' Donuts
06.2015 - 03.2019
Some College -
University of West Georgia
High school Diploma -
Northgate High School
Similar Profiles
Emma KitchenEmma Kitchen
Fill-in Charge Nurse at Kettering HealthFill-in Charge Nurse at Kettering Health
Kennedy MayesKennedy Mayes
Transport/EKG Technician at Kettering HealthTransport/EKG Technician at Kettering Health
Brittany GarretsonBrittany Garretson
Registered Nurse- Family Birthing Center at Kettering HealthRegistered Nurse- Family Birthing Center at Kettering Health