Dedicated worker with excellent communication, time management, computer skills and customer
service. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently
praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
16
16
years of professional experience
1
1
Language
Work History
Small Business Owner
MODERN CONSTRUCTION LLC
Caldwell, ID
10.2018 - Current
Managed all aspects of business ownership and operational management, keeping business running smoothly
Kept detailed records of company budgets and payroll, using Quickbooks and ADP
Dental Assistant
Aspen Dental
03.2023 - 04.2024
Entry Level to overseeing dental assistants, dental lead
Worked chairside assisting family dentist with routine cleaning and specialized procedures, making patients feel as relaxed as possible and preparing them for treatment
Gained experience in exposing and processing X-rays; fabricating crowns, pouring impressions, trimming models and preparing dental equipment; and assisting with extractions, impactions, fillings, local anesthesia, suture placements/removals
Worked with dentures, 3D dentures, and adjusting
Helped with front office duties
Maintain clean, sterile and positive environments optimizing patient comfort and safety
Educate patients on postoperative and general oral health care
Built a loyal patient following; frequently requested by patients to serve as their dental assistant
Customer Service Manager
SEARS LANDS END
Redmond, WA
04.2010 - 07.2013
Managed customer service staff by communicating expectations and monitoring and analyzing results
Prepared and maintained work schedules to meet business volume and minimize customer inconvenience
Managed sales team to consistently achieve growth and hit sales targets
Coached and motivated team, driving sales and delivering exceptional customer service
Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
Trained new employees on company policies and strong sales techniques
Sales Associate
SEARS LANDS END
Tukwila, WA
10.2008 - 04.2010
Drove sales through customer relationship building and suggestive selling techniques
Introduced promotions and sale opportunities, enticing customers
Performed cleaning tasks, keeping store neat and organized
Operated cash register and POS to process sales transactions and handle payments
Promoted visual presentation standards by keeping store replenished
Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
Greeted and escorted customers to product racks and shelves to assist with finding merchandise