Summary
Overview
Work History
Education
Skills
Certification
Languages
accomplishments
Timeline
Generic

Jeimi Sorto

Houston,TX

Summary

Experienced professional with a solid background in customer service and a deep understanding of various products. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Recognized for exceptional organizational skills and the ability to grasp new concepts quickly. Actively pursuing nursing education, equipped with knowledge in medical terminology and fundamental nursing practices.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Worker

Target
Houston, TX
11.2024 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained cleanliness and organization of sales floor.
  • Operated cash register and processed customer transactions.
  • Stocked shelves with merchandise and ensured proper display.
  • Collaborated with team to achieve daily sales goals.
  • Handled customer complaints and resolved issues effectively.

Retail Worker

HEB Store
Houston, TX
08.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Team Lead

JUMBA JUICE
Houston, TX
02.2022 - 08.2022
  • Trained and supervised team members on product knowledge and customer service.
  • Maintained cleanliness and organization of the store environment.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.

Sales Associate

Journeys
Houston, TX
11.2021 - 02.2022
  • Assisted customers with product selection and provided personalized recommendations.
  • Processed transactions accurately using point-of-sale systems and handling cash.
  • Collaborated with team members to achieve sales goals and improve customer experience.
  • Participated in training sessions to improve product knowledge and sales techniques.

Education

High school diploma -

Spring Woods High School
Houston, TX
05-2023

Currently in School - Nursing

Chamberlain College of Nursing
Houston, TX

Skills

  • Mentoring
  • Retail sales
  • Organizational skills
  • Shift management
  • Sales
  • Leadership
  • Cash handling
  • Store management
  • Team management
  • Cleaning
  • Adaptability
  • Food safety
  • Team collaboration
  • Adaptability to change

Certification

  • Food Safety Certification
  • CPR Certification

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

accomplishments

  • While in high school I was able to attend nursing classes which gave me the opportunity to shadow nurses in different specialties at Memorial Hermann Hospital.

Timeline

Retail Worker

Target
11.2024 - Current

Retail Worker

HEB Store
08.2023 - Current

Team Lead

JUMBA JUICE
02.2022 - 08.2022

Sales Associate

Journeys
11.2021 - 02.2022

High school diploma -

Spring Woods High School

Currently in School - Nursing

Chamberlain College of Nursing

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