Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JEIR ORELLANA

Huntington Station,NY

Summary

Detail-oriented administrative professional with 5+ years in customer service and reception. Skilled in scheduling, client relations, and office management, with strong commitment to efficiency and client satisfaction.

Overview

7
7
years of professional experience

Work History

Retail Associate

Amazon
11.2024 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Complete curbside and in store pick up orders
  • Complete in store grocery orders for customer pick up

Customer Service Associate

The Home Depot
02.2021 - 05.2024
  • Managing customer’s orders to ensure they arrived safely and are intact
  • Contact customers to keep them up to date with special order products
  • Prepare and assign certain tasks to be completed by end of day
  • Handle confidential information and documents with discretion and maintain their proper organization

Receptionist

Beauty and Elegance Hair Studio
09.2021 - 01.2023
  • Managed calendar and scheduled appointments
  • Handled confidential documents and maintained their proper organization
  • Coordinated travel arrangements and accommodations for Clients searching for outside services

Sales Associates

DSW
08.2018 - 01.2021
  • Managed orders to ensure they arrived safely and intact
  • Priced reduced inventory if necessary
  • Fulfilled orders awaiting for shipment
  • Completed purchases and returns
  • Maintained the area and kept well organized

Education

Walt Whitman High School
South Huntington, NY
2021

Skills

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Reliability

Languages

Spanish
Native or Bilingual

Timeline

Retail Associate

Amazon
11.2024 - Current

Receptionist

Beauty and Elegance Hair Studio
09.2021 - 01.2023

Customer Service Associate

The Home Depot
02.2021 - 05.2024

Sales Associates

DSW
08.2018 - 01.2021

Walt Whitman High School

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JEIR ORELLANA