Maya Cunningham

• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
• Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.

Oversaw multiple positions within branch and provided a mentorship role

Communicated with fellow leaderships positions as well as other organizations on campus to continuously plan collaborative events

Oversaw a large budget, delegated tasks effectively, and adapted to situations with ease

• Trained new counselors in best practices for leading groups, creating inclusive environments, and managing behavioral concerns among campers.
• Enhanced camper experiences by incorporating fun and educational activities tailored to their interests.
• Maintained a safe and engaging environment for all participants, ensuring proper supervision during activities and free time.

• Creates and presents 3 hands-on events per week for students
• Utilizes social media platforms and creates posters to attract new audiences.
• Streamlined event logistics for smooth execution, resulting in positive attendee feedback.

• Worked to promote current political events via social media and community outreach platforms
• Responsible for phone and text banking and being a reliable source of information for citizens.

• Adhered to all safety rules and guidelines
• Answered phones, relayed essential messages, and served as a general liaison between the store and customers.

• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Increased guest retention by maintaining a welcoming and organized reception area.