Jejomar Losa
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
United States Postal Service
MAIL PROCESSING CLERK, United States Postal Service
Sacramento
08.2024 - Current
- performs physically demanding work, including sorting, loading, and distributing incoming/outgoing mail using automated machinery and manual methods
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Sheldon High School
Sacramento, CASkills
- Mail sorting
- Customer service
- Team collaboration
- Data analysis
- Research skills
- Effective communication
- Creative problem solving
- Time management
- Employee training
- Cross-functional teamwork
- Performance enhancement
- Organizational skills
- Active listening
- Quality assurance
- Research
- Calm under pressure
- Friendly, positive attitude
- Flexible and adaptable
- Interpersonal communication
Timeline
United States Postal Service
MAIL PROCESSING CLERK, United States Postal Service
08.2024 - Current
Sheldon High School