Jekzel Leos
Greeley,CO
Summary
Resourceful professional with experience providing direct care and supporting individuals with disabilities in daily living activities. Expertise in medication management, behavioral monitoring, and documentation management, ensuring safety and well-being. Strong communication and conflict-resolution skills support collaboration across diverse environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Direct Support Professional
The Otero Corporation
Windsor, Colorado
03.2026 - Current
- Supported clients with personal hygiene, meal preparation, and medication management to enhance daily living standards.
- Delivered direct care to individuals with disabilities, supporting daily living activities.
- Monitored client health and behavior to maintain safety and wellbeing during care shifts.
- Monitored individuals' behaviors, documented observations, and reported any changes or concerns to the supervisor.
- Documented client progress and daily activities consistently to ensure continuity of care and effective communication.
- Facilitated community integration by organizing social activities and providing transportation support.
- Maintained a clean and well-organized environment for client happiness and safety.
Member Experience Specialist
VASA Fitness
Greeley, CO
01.2024 - 10.2024
- Provided exceptional customer service to members, addressing inquiries, and resolving issues promptly.
- Enhanced member relationships by providing excellent service during each interaction.
- Greeted members upon arrival, assisting with membership applications and streamlining related processes.
- Managed incoming calls for new member sign-ups and service cancellations.
- Resolved complaints from customers regarding products or services in a professional manner.
- Maintained records of member interactions and transactions, tracking progress toward goals.
- Managed communication between staff, volunteers, and members via email, phone calls, and text messages to ensure clarity and responsiveness.
- Participated in team meetings to address member challenges and develop actionable solutions.
Front Desk Receptionist
Disability Resource Center
Greeley, CO
09.2023 - 12.2023
- Greeted students warmly, fostering a welcoming environment.
- Answered incoming calls, redirected callers to appropriate personnel, and took messages to ensure smooth communication.
- Maintained organized reception area, ensuring prompt attention to all guests.
- Assisted in scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
Host
Olive Garden Restaurant
Greeley, CO
05.2021 - 07.2022
- Greeted guests upon arrival and presented menus to enhance dining experience.
- Answered customer inquiries about menu items, restaurant services, and special promotions to improve customer satisfaction.
- Provided customers with accurate wait times and monitored waiting lists.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to optimize seating arrangements and improve staff workflow.
- Ensured compliance with health and safety regulations within the restaurant.
- Resolved conflicts between customers.
Education
Associate of Arts - Medical Assistant
NIMAA
Fort Lupton05-2025
Associate of Arts -
Early College Academy
Greeley, CO05-2021
High School Diploma -
Early College Academy
Greeley05-2021
Skills
- Medication management
- Behavioral assessment
- Behavioral monitoring
- Documentation management
- Client advocacy
- Safety compliance
- Transportation support
- Mobility assistance
- Time management
- Problem solving
- Effective communication
- Conflict resolution
Certification
- CPR (Adult / Child/ Infant / Choking)
AED / First-Aid / Bloodborne Pathogens
Languages
Spanish
Timeline
Direct Support Professional
The Otero Corporation
03.2026 - Current
Member Experience Specialist
VASA Fitness
01.2024 - 10.2024
Front Desk Receptionist
Disability Resource Center
09.2023 - 12.2023
Host
Olive Garden Restaurant
05.2021 - 07.2022
Associate of Arts - Medical Assistant
NIMAA
Associate of Arts -
Early College Academy
High School Diploma -
Early College Academy