Jelaine Larson

• Coordinated cross-functional teams for successful execution of projects related to large scale accounts.
• Identified new opportunities for growth within existing accounts, as well as potential new customers.
• Provided training sessions for customers on how best utilize the company's products or services.
• Sought out opportunities for upselling additional products or services to existing customers.
• Conducted meetings with clients to discuss their objectives, challenges, and strategies.
• Created presentations for key stakeholders regarding progress updates or proposals for new initiatives.
• Established strong relationships with clients through regular communication and follow-up activities.

• Responsible for infusion of a wide variety of treatments for RA, MS, migraines, anemia, auto immune diseases, myasthenia gravis, infections and other conditions requiring infusion therapy
• Compiled and assessed patient medical records to help determine correct plans
• Helped patients obtain health care services by setting up referrals.
• Explained policies, procedures and services to patients.
• Addressed patient's complaints head on, investigated concerns and worked with medical staff to devise solutions.
• Prioritized and organize tasks to efficiently accomplish service goals.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Provided patient information to facilitate timely admissions and discharges.

● Educated healthcare providers on the safe and effective use of medical devices through didactic presentations, clinic/office visits, virtual and hands-on training, and presentations during professional medical conferences.

● Served as the medical device expert, conveying technical, clinical, and research information to encourage proper utilization and meet customer needs.

● Facilitated educational drills, simulations, and in-services for hospitals and educational organizations.

● In close partnership with the team, conducted and balanced product sales presentations to healthcare providers and business professionals, aligning customer needs with company products based on labeling and professional recommendations.

● Contributed to accelerated therapy adoption within the territory as evidenced by maintaining an average of 32% quarter over quarter growth surpassing territory goals earning The Impact Award for 2023.

● Applied consultative selling skills during regular account business reviews with key customers, driving depth in the accounts and providing customized support.

● Assisted with patient identification in targeted healthcare settings and provided customer insights to inform the development of effective customer-facing education methods.

● Completed all internal education/training on standard operating procedures (SOPs), policies, products, and regulatory education relevant to the medical device industry, ensuring compliance and consistent performance.

• Inpatient core labor and delivery
• Responsible for the health of mother and baby during childbirth and recovery
• Assisted in natural childbirth and childbirth with analgesia
• Extensive operating room experience with c-sections, tubal ligation procedures, postpartum hemorrhages, hysterectomies and deliveries of multiples
• Provided relief for charge RN during periods of time when permanent charge RN is not available
• Evaluated and assessed patients in triage
• Assessed any emergencies after 20 weeks gestation that are pregnancy related
• Superuser for Epic the electronic medical records system that Swedish Medical Center implemented in 2008
• Determined which cases to present for Obstetric morbidity and mortality at a general meeting with physicians that occurs once per month
• Preceptor for new Registered Nurse graduates and inexperienced nurses that are new to labor and delivery
• Responsible for training of new employees for their 6 month orientation
• Registered Nurse/Inpatient Obstetrical Nurse certification
• Newborn resuscitation program
• Collaborated with physicians and nursing staff to deliver quality care.
• Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
• Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.

• Worked as an onsite expert peer presenter for a hospital-focused specialty pharmaceutical company that developed and commercialized Ofirmev
• Assisted in Cadence achieving FDA approval for Ofirmev in 2011
• Responsible for launching Ofirmev by presentations to respectful MDs, Pharmacists and RN's.
• Delivered presentations to groups of people in various venues addressing Ofirmev.
• Incorporated variety of techniques including stories and inspirational messages into presentations to entertain attendees.
• Researched topics to better understand material prior to crafting educational presentations.
• Maintained professionality and efficiency while working closely with leadership.
• Responded to requests for information from media or designated appropriate spokespeople or information sources for requests.
• Worked within web content management systems.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Labor and delivery; antepartum and postpartum Inpatient nursing
• Responsible for the laboring of the mother and the care of high risk complications that come with being pregnant
• Cared for mother and baby after delivery process.
• A wide variety of operating room experience
• Maintained reports to provide oncoming shift with full patient status.
• Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
• Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
• Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.

• Responsible for assisting women after childbirth by newborn teaching, breastfeeding education and postpartum care
• Newborn care of transition from uterine environment to life
• Ensured the family unit had the correct coping skills to enable a smooth transition to their new lifestyle as a family.
• Utilized EPIC EMR to document all patient interventions, such as evaluations, care plans and observations.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.