Jelalaine Lecena
Lawrenceville,GA
Summary
Bachelor of Science in Hospitality Management graduate majoring in Food and Beverage, with hands-on experience in the hospitality industry. I am currently transitioning into healthcare and have become a certified phlebotomist. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Demonstrates strong attention to detail, adheres to safety standards, and shows commitment to quality control. Skills applicable to laboratory and clinical settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Shogun Japanese Steakhouse
Branson, Missouri
05.2024 - 06.2025
- Coordinated food orders with kitchen staff to ensure timely delivery.
- Provided exceptional customer service and addressed guest inquiries promptly.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server/hostess
Chateau on the Lake Spa and Convention Center
Branson, Missouri
05.2023 - 03.2024
- Delivered exceptional customer service in a fast-paced fine dining environment.
- Assisted guests with menu selections and provided detailed food knowledge.
- Managed guest inquiries and resolved concerns to enhance dining experience.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Certificate - Phlebotomy
Atlanta Career Institute
Norcross, GA12-2025
Bachelor of Science - Hospitality Management
Bukidnon State University
Philippines06.2022
High School - Home Economics
Bukidnon National High School
Philippines03.2018
Skills
- Attention to detail
- Problem solving
- Venipuncture and capillary puncture
- Order of draw
- Specimen labeling procedures
- Blood collection
- HIPAA compliance
- Specimen preparation
- Heartsaver first aid CPR AED (first aid CPR AED)
- Adaptable
- Patient care
Certification
• Basic Life Support for Healthcare providers (BLS)
• CPR and AED
• Phlebotomy
• CPR and AED
• Phlebotomy
Timeline
Server
Shogun Japanese Steakhouse
05.2024 - 06.2025
Server/hostess
Chateau on the Lake Spa and Convention Center
05.2023 - 03.2024
Certificate - Phlebotomy
Atlanta Career Institute
Bachelor of Science - Hospitality Management
Bukidnon State University
High School - Home Economics
Bukidnon National High School