Jelana Folkes-Lopez
Allen,TX
Summary
Dynamic sales leader with a proven track record throughout my career, adept in negotiations and key account development. Excelled in building relationships and leveraging Salesforce proficiency to exceed sales targets. Known for exceptional oral communication and a strategic approach to driving business growth, consistently achieving top sales rankings with a focus on client satisfaction.
Overview
14
14
years of professional experience
Work History
Sales Director
Savoya
Dallas, TX
05.2024 - 11.2024
- Established and maintained relationships with key customers to identify new business opportunities.
- Directed all aspects of the sales cycle from initial contact through successful closure of deals.
- Negotiated contracts with potential clients while maintaining a focus on profitability objectives.
- Implemented best practices for lead generation initiatives including cold calling campaigns.
- Supported management team by providing timely feedback regarding operations efficiency.
- Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
- Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
- Presented sales proposals to prospective customers to build new opportunities.
Senior Business Development Consultant
Elm Street Technology
08.2021 - 04.2023
- Started on the inside sales team where I was promoted to a senior consultant within 6 months of employment
- Later promoted to the outside sales team where I was able to reach a wider audience and capture more accounts for the company
- Top producer always met and exceeded goals
- Proactively managed by database to generate renewals and new business
- Attended conferences, meetings, trade shows, and other events to network with potential partners or clients.
- Built relationships with key stakeholders within target organizations in order to facilitate future sales efforts.
- Identified potential business opportunities and developed strategies to capitalize on them.
Account Development Manager
Pilot Flying J
07.2017 - 08.2018
- Managed diesel sales in the state of Arkansas and Oklahoma
- Effectively developed and maintained relationships with Trucking companies of different sizes throughout the state of AR and OK
- Consistently ranked top in sales throughout the US and Canada
- Worked closely with teams to ensure that overall monthly targets were exceeded
- Conducted market research to identify potential customer segments and industry trends.
- Developed sales strategies to meet customer needs and maximize revenue growth.
- Negotiated contracts with clients to ensure mutually beneficial agreements.
- Collaborated with marketing teams to create campaigns for targeted audiences.
Business Development/Account Manager
Intuit
07.2016 - 02.2017
- Actively and accurately managed lead generation and lead qualification for Lacerte, Proseries and Proconnect Tax Online
- Consistently ranked #1 on my sales team
- Provided sales training and tips to team members through mentoring
- Proactively maintained customer accounts and relations throughout the sales process
- Attended industry events to network with prospects and stay current on market trends.
- Analyzed customer data to assess trends and develop sales initiatives.
- Developed and implemented strategies for achieving business objectives.
Manager in Training
Enterprise Holdings
01.2016 - 07.2016
- Proactively assist with the management of daily administrative task
- Effectively assist with account, contract, and fleet management
- Attends to all customer service needs as it pertains to the rental process
- Has consistently been ranked top 15 (Elite Award Member in DFW) in sales for each month I have been at the company
Enrollment Specialist
Academic Partnerships
01.2015 - 10.2015
- Executed recruitment measures for State Universities
- Proactively assisted prospective students through the enrollment processes by adhering to account management and database processes
- Top Recruiter averaging above a 100% application success rate each month
- Subject matter expert on technology and processes within the enrollment services department
- Worked closely with State Universities to ensure successful delivery of newly launched programs
- Added value to online programs and built rapport with students to successfully create and maintain customer satisfaction at every level
Human Resource Assistant (Temp)
Mill Creek Residential Trust
12.2014 - 01.2015
- Maintained human resources records in a timely manner
- Documented human resources actions by completing forms, reports, logs, and records
- Actively executed screening processes for new and potential job candidates
- Administered and monitored new hire orientation programs
- Interacted with and supplied information to employees, departmental heads, and job applicants
Lead Admissions Advisor
National University Dallas OIC
05.2011 - 06.2014
- Averaged 80-100 calls per day while effectively supervised staff and maintained positive relationships with students
- Top recruiter with a 90-100% application and enrollment rate each month
- Monitored and supervised all enrollment processes
- Managed business/office activities to ensure monthly targets were met
- Coordinated and supervised marketing campaigns and outreach events monthly
- Effectively maintained student accounts and prepared weekly/monthly business reports
Education
Bachelor of Business Administration - Business Management
Midwestern State University
Wichita Falls, TX12.2010
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- CRM Software
- Interpersonal skills
- Organizational skills
- Account management
- Time management
- Recruiting
- Multi-tasking
- People management
- Data entry management
- Adaptability
- Database management
- Networking and relationship building
- Sales expertise
- Client and stakeholder relations
- Salesforce proficiency
- Key account development
- Negotiation expertise
- Trade show representation
- Deal closing
- Cold-calling
- Presentations and public speaking
Timeline
Sales Director
Savoya
05.2024 - 11.2024
Senior Business Development Consultant
Elm Street Technology
08.2021 - 04.2023
Account Development Manager
Pilot Flying J
07.2017 - 08.2018
Business Development/Account Manager
Intuit
07.2016 - 02.2017
Manager in Training
Enterprise Holdings
01.2016 - 07.2016
Enrollment Specialist
Academic Partnerships
01.2015 - 10.2015
Human Resource Assistant (Temp)
Mill Creek Residential Trust
12.2014 - 01.2015
Lead Admissions Advisor
National University Dallas OIC
05.2011 - 06.2014
Bachelor of Business Administration - Business Management
Midwestern State University
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