Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1998
1998
years of post-secondary education
Work History
Claims Analyst
Bank of America
Dallas, TX
06.2017 - 01.2026
Analyzed claims to ensure compliance with company policies and regulatory requirements.
Reviewed documentation for accuracy and completeness during the claims process.
Collaborated with cross-functional teams to resolve complex claims inquiries efficiently.
Communicated with clients to gather necessary information for claim processing.
Followed all company procedures to keep data confidential.
Printing Technician
All Staff Agency
Phoenix, AZ
11.2016 - 03.2017
Operated digital printing presses to produce high-quality printed materials.
Maintained equipment to ensure optimal performance and prevent downtime.
Collaborated with design teams to refine print specifications and requirements.
Managed inventory of printing supplies to facilitate uninterrupted workflows.
Troubleshot mechanical issues to minimize production delays and enhance efficiency.
Adhered to safety guidelines while operating heavy machinery in production areas.
Worked closely with other departments to coordinate delivery schedules for printed products.
Data Entry Lead
Uber
Phoenix, AZ
04.2016 - 05.2016
Supervised daily data entry tasks for operational efficiency.
Trained team members on data management practices and tools.
Reviewed data entries for accuracy and completeness regularly.
Coordinated workflow among team members to meet deadlines.
Implemented best practices for data integrity and security measures.
Coordinated with other departments such as IT, Sales, and Marketing on various initiatives related to gathering customer information.