Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Section name
Generic

Jelayne Serrata

Camden,NJ

Summary

Motivated and bilingual professional with experience in student mentorship, behavioral support, and academic guidance. Adept at providing personalized support to diverse student populations and dedicated to helping students achieve academic success. Strong communication skills and experience working in collaborative environments to address student needs.

Overview

3
3
years of professional experience

Work History

After-School Assistance

Katz Academy Elementary School
01.2020
  • Sanitized toys, equipment, and classroom materials
  • Assisted with snack and meal preparation, mindful of dietary restrictions

Sales Associate

Banter-Piercing by Pagoda
01.2024 - Current
  • Assisted clientele with jewelers purchases while ensuring a high level of customer satisfaction through exceptional service
  • Hold store key responsibilities
  • Assisted children and adults in selecting jewelry and ear piercings to enhance their shopping experience.

Behavioral Support Staff (One to One)

Partners In Learning
01.2023 - 01.2024
  • Provided one-on-one support to children with autism, developing and implementing individualized behavior support plans
  • Applied ABA (Applied Behavior Analysis) techniques to improve behavior
  • Collaborated with families, BCBAs, and multidisciplinary teams to create and adjust learning strategies for long-term success
  • Maintained accurate documentation and progress reports to track academic and behavioral development

Education

Bachelor of Arts - Psychology

Rowan University
Glassboro, NJ
01.2025

High School -

Camden Academy Charter High School
Camden, NJ
01.2021

Skills

  • Customer engagement
  • Behavioral support strategies
  • Quick learner
  • Organizational time strategies
  • Strong team collaborator
  • Clear communication
  • Trustworthy in commitments
  • Attentive listening ability

LANGUAGES

English: Fluent
Spanish: Fluent

Timeline

Sales Associate

Banter-Piercing by Pagoda
01.2024 - Current

Behavioral Support Staff (One to One)

Partners In Learning
01.2023 - 01.2024

After-School Assistance

Katz Academy Elementary School
01.2020

Bachelor of Arts - Psychology

Rowan University

High School -

Camden Academy Charter High School

Section name

  • Dear hiring manager
  • I am writing to express my interest in the position at your esteemed company. With a year of experience as a Sales Associate at Banter (Piercing Pagoda), coupled with my background in psychology from Rowan University. I am confident in my ability to contribute effectively to your team.
  • During my tenure at Banter, I honed my skills in customer service and communication, effectively catering to a diverse clientele. My bilingual ability has allowed me to excel in customer interactions and foster exclusive communications. Additionally, my knowledge of ABA techniques has been instrumental in providing behavior support, enhancing customer satisfaction and engagement.
  • I am known for being highly adaptable, organized, and reliable qualities that have enabled me to thrive in fast-paced environments. My colleagues recognize me as a committed and collaborative team member who can also function independently when required.
  • I am eager to bring my skills and strengths to your company, contributing to continued success and growth. I am available for an interview at your earliest convenience and can be reached by email or phone.
  • Sincerely
  • Jelayne Serrata