Jelena Skakavac
Clearwater,USA
Summary
To utilize my present and past experiences to advance my self professionally.
Overview
3
3
Languages
1
1
Certification
33
33
years of professional experience
Work History
Medical Insurance Billing and Coding Specialist
Advanced Medical Services
01.2009 - Current
- Responsible for collecting, posting and managing patients account and payments. Responsible for submitting and assigning appropriate ICD and CPT codes for medical claims and following up with insurance companies. Knowledge of using following software programs such as Medisoft, Claim Gear, E-clinical, Power Point, Peach Tree, Spread Sheet and Microsoft Office. Preparing and submiting clean claims to various insurance companies either electronically or by paper. Answering questions from patients, clerical staff and insurance companies. Identifying and resolving patient billing complaints. Preparing, reviewing and sending patient statements. Evaluating patient’s financial status and establishes budget payment plans. Following and reporting status of delinquent accounts. Reviewing accounts for possible assignment and preparing information for the collection agency. Performing of various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Processing payments from insurance companies and preparing a daily deposits. Participating in educational activities and attending monthly staff meetings. Conducting self in accordance with company ‘s policy. Maintaining strictest confidentiality; adhering to all HIPAA guidelines/regulations.
- Additionally to the billing and coding duties, managing companies expenses, payroll and managing financial statements for the company.
Teller
Bank of America
01.2001 - 01.2002
- Receiving and counting working cash at beginning of shift, validation and cashing checks, accepting cash and cheques for deposit and checking for accuracy of deposit slip , electronically processing cash withdrawals and deposit performing specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks and exchange of foreign currency. Performing services for customers such as ordering bank cards and checks receiving and verifying loan payments, mortgage payments and utility bill payments recording all transactions promptly, accurately and in compliance with bank policies, balance currency, cash and checks in cash drawer at end of each shift, answering inquiries regarding checking and savings accounts and other bank related products, attempting to resolve issues with customer’ s accounts. Initiating and opening new accounts, explaining and promoting bank products and services to customers.
Sales Associate
Fred Meyer
01.2000 - 01.2001
- Responsible for maintaining outstanding customer service as per company’ s standards, generating sales and merchandises, maintaining solid products knowledge and all other aspects of customer service.
Registered Nurse
Hospital Martha-Maria
01.1994 - 01.1999
- Assisting with providing patient care: recording vital signs; discussing and recording chief health concerns, performing tests, administration of injections. Placing phone calls to pharmacies to order prescriptions; pulling and preparing of patient charts; performing other general office duties as required.
Education
Bachelor Degree - Science
Everest University
Largo, FL01-2012
Certified Banking Teller - undefined
Bank of America
Clearwater, FLAssociate Degree - Science, MIBC
Everest University (FMU)
Clearwater, FL01-2009
Laboratory Technology Specialist - undefined
Medical School Sarajevo
Sarajevo, Bosnia and Herzegovina01-1993
Registered Nurse - undefined
Medical School of Sarajevo
Sarajevo, Bosnia and Herzegovina01-1993
Skills
- Revenue Cycle Management (RCM)
- Accounts Receivable & Collections
- Medical Billing & Coding
- Credentialing & Provider Enrollment
- Insurance Verification /Authorization Denial Management
- Resolution Claim Submission & Follow-Up Charge Entry & Payment Posting
- CPT, ICD-10-CM, HCPCS Coding Billing Software / EHR HIPAA & Regulatory Compliance
- Denial Trend Analysis & Appeals Patient Account Management
- Analytical & Problem-Solving Skills
- Insurance Coordination
- Billing Manager- overviewing 14 employees and billing accounts
Certification
Medical Billing and Coding
Languages
English
German
Professional Working
Serbian
Native or Bilingual
Timeline
Medical Insurance Billing and Coding Specialist
Advanced Medical Services
01.2009 - Current
Teller
Bank of America
01.2001 - 01.2002
Sales Associate
Fred Meyer
01.2000 - 01.2001
Registered Nurse
Hospital Martha-Maria
01.1994 - 01.1999
Registered Nurse - undefined
Medical School of Sarajevo
Laboratory Technology Specialist - undefined
Medical School Sarajevo
Associate Degree - Science, MIBC
Everest University (FMU)
Certified Banking Teller - undefined
Bank of America
Bachelor Degree - Science
Everest University