Jelia Farr
Seattle,WA
Summary
Hardworking employee enthusiastic about learning various fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Clinic Services Representative
Virginia Mason Medical Center
08.2022 - Current
- Clinical Representative for Physical Medicine & Rehabilitation department (neuropsychology and physiatry)
- Inquire/process insurance authorizations and/or referrals
- Schedule 50+ patients daily by phone and in person
- Faxing, printing, sending out mail, scanning documents, various clerical duties
- Maintaining office cleanliness
- Use of Cerner programs: PowerChart, Scheduling Book, and GE
- Communicate with internal providers and patients using PowerChart
- Communicate with external providers via phone and/or fax
- Register new patients
- Documented problems and corrective actions to maintain records.
- Developed process improvements to enhance overall delivery of service
COVID Testing Site Specialist
Curative
08.2021 - 07.2022
- Administer PCR and NAAT nasal tests
- Run labs for Abbott ID Now tests
- Result patient labs using DAT
- Walk patients through correct steps for testing
- Check in an average of 50 patients daily and schedule walk-up appointments using Drive Thru
- Package and ship hazardous materials
- Set up and take down site daily
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
Security Guard
Allied Universal Security Services
09.2020 - 07.2021
- Monitored a corporate building with 500+ people by badge system (Right Crowd)
- Screened employees using thermal screening
- Assist with emergencies
- Reported any suspicious activity
- Maintained record of daily occurrences
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Sales Associate
Fireworks Gallery
04.2019 - 01.2020
- Assisted an average of 50-150 customers per day
- Answered customer questions and inquiries about product selection
- Communicated with customers over the phone while providing quality customer service
- Processed customer transactions (POS system)
- Restocked merchandise
- Monitored inventory
- Responsible for general cleaning
- Knowledge of companies products to help increase daily and monthly sales goals
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Science - Nursing
Seattle Central Community College
Seattle, WA06.2025
High School Diploma -
Cleveland High School Stem
Seattle, WA07.2017
Skills
- Team Meetings and Collaboration
- Multitasking and Organization
- Excellent Communication
- Issue and Complaint Resolution
- Staff Training
- Records Oversight
- Strategic Planning
- Supply Management
- Document Control
- Call Answering and Routing
- Google Docs
- Microsoft Office
- Product Recommendations
- Persuasive Selling
- Verbal and Written Communication
- Inventory Tracking
Timeline
Clinic Services Representative
Virginia Mason Medical Center
08.2022 - Current
COVID Testing Site Specialist
Curative
08.2021 - 07.2022
Security Guard
Allied Universal Security Services
09.2020 - 07.2021
Sales Associate
Fireworks Gallery
04.2019 - 01.2020
Associate of Science - Nursing
Seattle Central Community College
High School Diploma -
Cleveland High School Stem
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