Christopher Dazo
Poulsbo,Washington
Summary
Distinguished Clinic Service Representative with solid experience in patient service and front-office operations. Strong skills include coordination, communication, and problem-solving with a focus on accuracy and customer satisfaction. Impacted previous work environments by enhancing patient relations and streamlining administrative processes for improved efficiency.
Overview
11
11
years of professional experience
Work History
Clinic Services Representative
Virginia Mason Medical Center
Bainbridge Island, WA
02.2023 - Current
- Collected co-payments and payments for services rendered.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with the registration process by entering data into electronic medical records system accurately and efficiently.
- Greeted patients and visitors, verified patient information and scheduled appointments.
- Responded to patient complaints or concerns in a timely manner.
- Answered phone calls in a professional manner, responded to inquiries, and provided accurate information.
- Served as liaison between physicians, nurses, other health care professionals and patients.
- Provided support to clinical staff by scheduling tests, procedures, follow-up visits as directed.
Food Service Clerk
Town and Country Market
Poulsbo, WA
03.2014 - 04.2022
- Rotated inventory to reduce waste and optimize freshness.
- Monitored food temperatures to ensure safety and quality standards were met.
- Monitored temperatures of prepared food and cold-storage areas.
- Performed daily tasks such as taking out garbage cans and cleaning floors, tables, chairs after use.
- Handled customer complaints in a timely manner while maintaining professionalism at all times.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Maintained safe food handling practices to prevent germ spread.
Education
Associate of Science - Nursing
Olympic College
Bremerton, WASkills
- Customer service
- Appointment scheduling
- Data entry
- Patient scheduling
- Multitasking capacity
- Problem-solving skills
Timeline
Clinic Services Representative
Virginia Mason Medical Center
02.2023 - Current
Food Service Clerk
Town and Country Market
03.2014 - 04.2022
Associate of Science - Nursing
Olympic College
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