Jelili Elias
Chicago,IL
Summary
Results-driven and known for unparalleled productivity and efficient task completion. Specialize in client needs analysis, policy customization, and market trend navigation. Excel in communication, empathy, and negotiation to foster trust and long-term client relationships. Committed to leveraging these skills to achieve sales targets while ensuring client satisfaction.
Overview
24
24
years of professional experience
Work History
Life Insurance Sales Agent
United Insurance
Chicago, IL
07.2017 - 08.2024
- Performed market research activities for identifying new leads for potential customers.
- Developed and implemented sales strategies to increase life insurance sales.
- Coordinated with underwriters and actuaries to ensure timely processing of applications.
- Prepared presentations that highlighted the advantages of investing in life insurance plans.
- Attended conferences, seminars, networking events and webinars to build relationships with potential customers.
- Participated in team meetings to discuss strategies for meeting organizational objectives.
- Resolved customer complaints regarding service issues or billing disputes promptly.
Mental Health Worker
Lutherbrook Child and Family Services
Addison, IL
06.2003 - 06.2017
- Conducted assessments of client's needs and developed appropriate interventions.
- Educated clients about available resources in the community.
- Assisted homeless individuals in accessing shelters, food pantries, medical clinics and other supportive services.
- Assisted clients in developing goals related to personal growth, self-sufficiency and stability.
- Collaborated with psychiatrists, psychologists, case managers and other clinical staff in providing comprehensive services to clients.
Department Manager
Menards
Chicago, IL
10.2000 - 06.2003
- Ensured compliance with all safety regulations within the store environment.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Conducted regular performance reviews to monitor progress of individual employees.
Sales Manager
Gap
Chicago, IL
04.2000 - 09.2000
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Maintained up-to-date knowledge of store merchandise, current promotions, exchange guidelines, payment policies, and security practices.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Education
Bachelor of Science - Sociology
University of Ilorin
Ilorin, Kwara State, Nigeria06-1998
Skills
- Building rapport
- Sales Strategies
- Insurance Policy Sales
- Lead prospecting
- Sales Reporting
- Team Supervision
- Customer Service
- Conflict de-escalation
- Retail
- Customer Engagement
- Problem-Solving
Timeline
Life Insurance Sales Agent
United Insurance
07.2017 - 08.2024
Mental Health Worker
Lutherbrook Child and Family Services
06.2003 - 06.2017
Department Manager
Menards
10.2000 - 06.2003
Sales Manager
Gap
04.2000 - 09.2000
Bachelor of Science - Sociology
University of Ilorin
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