Jelina Garcon
Miami,FL
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Guest Services/Set Crew
Florida Atlantic University Student Union
Boca Raton, Florida
01.2022 - Current
- - Provided exceptional customer service to students, faculty, and visitors, addressing inquiries, and resolving issues promptly.
- Assisted in the coordination of university events, ensuring a welcoming and informative environment for all guests.
- Trained new staff on guest services protocols and university policies, fostering a knowledgeable and efficient team.
- Managed front desk operations, including check-ins, phone inquiries, and scheduling appointments for various university departments.
- Acted as a liaison between guests and university resources, facilitating access to information and services.
- Gathered feedback from guests to enhance service quality and improve overall guest experiences at university events.
Homecoming Director
Florida Atlantic University Student Union
Boca Raton, Florida
08.2024 - 12.2025
- Planned and executed the annual Homecoming festivities, managing a budget of $170,000.
- Collaborated with university departments, student organizations, and community partners to develop engaging event programming.
- Led a team of volunteers, providing guidance and support to ensure smooth event operations.
- Developed marketing strategies, including social media campaigns and promotional materials, to increase event attendance and student engagement.
- Coordinated logistics for all Homecoming events, including the parade, pep rally, and alumni functions, ensuring compliance with university policies.
- Assessed event outcomes through feedback surveys, contributing to improved planning for future Homecoming activities.
President
National Pan-Hellenic Council, NPHC
Boca Raton, Florida
01.2023 - 11.2025
- Led NPHC operations and strategic planning, overseeing all council activities and initiatives to enhance Greek life on campus.
- Cultivated relationships with university administration, faculty, and alumni, promoting collaboration and support for NPHC events.
- Organized and executed events such as recruitment drives, educational workshops, and community service projects, increasing visibility and engagement within the university.
- Facilitated communication among member organizations, fostering unity and collaboration to promote a positive image of NPHC on campus.
- Managed a budget, allocating funds effectively to support programs and initiatives, while ensuring fiscal responsibility.
- Developed and implemented policies and procedures to enhance organizational efficiency and effectiveness, improving overall council operations.
Education
Bachelor of Arts - Health Sciences
Florida Atlantic University
Boca Raton, FL05-2025
Skills
- Data analysis
- Health education
- Patient advocacy
- Healthcare communication
- Project management
- Event planning
- Customer service
References
References available upon request.
Timeline
Homecoming Director
Florida Atlantic University Student Union
08.2024 - 12.2025
President
National Pan-Hellenic Council, NPHC
01.2023 - 11.2025
Guest Services/Set Crew
Florida Atlantic University Student Union
01.2022 - Current
Bachelor of Arts - Health Sciences
Florida Atlantic University
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