Professional Summary
Overview
Work History
Education
Skills
Section name
Languages
Timeline

Jelissa C. Fernandez

Morgan Auto Group
Lake Alfred,FL
2
Languages
14
years of professional experience

Hard Working Individual Seeking Growth & Opportunity in an Administrative Setting

Document Management Specialist, providing general administrative back-up and other duties. More than 8 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.

Work History

Document Scanner

1 Year 5 Months
Morgan Auto Group | 02.2025 - Current
  • Operated high-speed document scanning equipment to digitize records efficiently.
  • Ensured quality control by reviewing scanned documents for clarity and accuracy.
  • Organized and categorized digital files to streamline retrieval processes.
  • Trained new staff on scanning procedures and best practices for document management.

Document Scanner

3 Years 2 Months
Vital Record Control | 11.2021 - 01.2025
  • Excelled in role requiring the ability to handle a variety of customer service and administrative duties
  • Demonstrated proficiencies in telephone and front-desk reception within a medium-volume environment and strive to help customers with anything they need.
  • Implemented workflow improvements that enhanced scanning speed and reduced errors.
  • Collaborated with cross-functional teams to address document-related inquiries and issues.
  • Maintained detailed logs of scanned documents to ensure compliance with regulatory standards.

Production Warehouse

1 Year 8 Months
Amazon | 03.2020 - 11.2021
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Production Line/warehouse

10 Months
Tropical Enterprise Inc. | 05.2019 - 03.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.

Doc. /prep scanner/ Blue prints

4 Years
Advance Data Solutions Inc. | 04.2015 - 04.2019
  • Operated high-speed scanning equipment to digitize large volumes of documents.
  • Ensured accuracy and quality control by conducting thorough document reviews post-scanning.
  • Implemented process improvements, reducing scanning errors and increasing output consistency.
  • Developed and maintained filing systems for easy retrieval of scanned documents.
  • Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
  • Provided access to records for digital and non-digital storage and retrieval.

Production Line/Warehouse

11 Months
Jabil Circuit Electronics | 12.2013 - 11.2014
  • Leave Excused ( Maternity Leave )

Office file clerk /Phones / Copier

1 Year 2 Months
Air Mechanical & Service Corp | 09.2012 - 11.2013

Education

High School Diploma

Jefferson High School | Tampa, FL | 01-2012

Skills

Telephone & Front Desk Clerk
Customer Service
Filing Service Contracts records
Faxing
Administrative Support
Copies
Computer Knowledge
Warehouse packing and shipping Orders
Doc. Scanner/ Blue Prints

Section name

  • Customer Service Expert
  • Bilingual (Spanish/English)
  • Proficient in Written/Verbal Communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Document Scanner

Morgan Auto Group
02.2025 - CurrentRead More

Document Scanner

Vital Record Control
11.2021 - 01.2025Read More

Production Warehouse

Amazon
03.2020 - 11.2021Read More

Production Line/warehouse

Tropical Enterprise Inc.
05.2019 - 03.2020Read More

Doc. /prep scanner/ Blue prints

Advance Data Solutions Inc.
04.2015 - 04.2019Read More

Production Line/Warehouse

Jabil Circuit Electronics
12.2013 - 11.2014Read More

Office file clerk /Phones / Copier

Air Mechanical & Service Corp
09.2012 - 11.2013Read More

Jefferson High School

High School Diploma
Read More
Jelissa C. Fernandez