Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Jellasea Hagan

Champions Gate ,FL

Summary

Skilled Bartender with more than 3 years of experience in busy bars, known for delivering top-tier VIP bottle service and engaging customer interactions. Expertise in mixology and nightlife operations, complemented by TIPS certification for responsible service. Committed to enhancing guest experiences through attentive service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

The View
Clermont
10.2023 - Current
  • Arranged bottles and glasses to create visually appealing displays behind bar.
  • Maintained composure during peak hours, ensuring exceptional customer service.
  • Engaged customers in friendly conversation to enhance overall bar experience.
  • Demonstrated effective multitasking skills in fast-paced environment.
  • Trained new staff on bartending techniques, fostering a collaborative and efficient work environment.

Bartender

Clermont Brewing company
Clermont, Florida
01.2023 - 11.2024
  • Delivered exceptional customer service through warm greetings and attentive support.
  • Executed opening and closing tasks, including restocking supplies to ensure smooth operations.
  • Maintained cleanliness of bar area and equipment to uphold hygiene standards.
  • Prepared cocktails according to established recipes and served wine, draft, and bottled beer.

VIP Bottle Server

Crow and Company
Orlando, FL
09.2023 - 05.2024
  • Provided exceptional bottle service to VIP guests, enhancing overall guest satisfaction.
  • Managed inventory and restocked supplies, ensuring seamless service delivery during high-demand events.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs.
  • Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures.

Bartender

Front Row Sports bar
Ocoee, Florida
10.2022 - 01.2023
  • Mixed cocktails and served beverages to customers promptly.
  • Maintained cleanliness of the bar area and equipment regularly.
  • Assisted customers with drink selections and provided recommendations.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Managed accurate bar tabs and processed cash and credit card transactions.

Education

Integrity Christian Academy
Groveland, FL
05.2019

Skills

  • Responsible alcohol service
  • Advanced beverage knowledge
  • Cash handling and payment processing
  • Customer service excellence
  • Beverage recommendations and mixology
  • Multitasking and efficiency
  • Menu memorization and tableside etiquette
  • Personable demeanor and rapport building
  • Cocktail preparation skills
  • Strong work ethic and professionalism
  • Alcohol awareness training
  • VIP clientele management

Certification

  • TIPS On-Premise Alcohol Server Training certificate # ON-000028509130

Personal Information

Timeline

Bartender

The View
10.2023 - Current

VIP Bottle Server

Crow and Company
09.2023 - 05.2024

Bartender

Clermont Brewing company
01.2023 - 11.2024

Bartender

Front Row Sports bar
10.2022 - 01.2023

Integrity Christian Academy
Jellasea Hagan