JEMAL BABAYEVA

Banker

LWD DAYHAN BANK FROM TURKMENISTAN( HANATOW MERDAN)

04.2012 - Current

Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
Opened, closed, and updated accounts for customers.
Strengthened customer relationships through attentive service and prompt resolution of inquiries.
Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Mentored junior staff members, fostering a supportive work environment that encouraged professional growth and development.
Analyzed daily financial transactions to ensure accuracy and integrity of bank's financial records.
Enhanced customer trust by consistently providing accurate financial advice and solutions to meet their needs.
Strengthened customer relationships by organizing financial planning workshops, leading to increased loyalty and account retention.
Mentored junior bankers, enhancing their skills in customer service and financial analysis for career progression.
And I know 5 language ( Turkmen,Russian,Turkey, English,Uzbek