Jemima Guilbaud
Brooklyn,NY
Summary
Seasoned Supervisor with extensive experience in office and administrative support. Specializes in team leadership, process optimization, and conflict resolution to enhance operational efficiency and staff productivity. Expertise in implementing policies that improve organizational procedures while fostering professional development and ensuring compliance.
Overview
20
20
years of professional experience
Work History
Activities & Volunteer Coordinator
Sunrise Senior Living
Smithtown, USA
08.2017 - Current
- Collaborated with Sunrise Department Coordinators and Executive Director to develop and maintain relationships with local schools, businesses, and social organizations, establishing an active network of volunteers and community resources.
- Engaged families, residents, and community volunteers to ensure consistent involvement in the activity program.
- Maintain a calendar of activities and events that provide a variety of resident and family-centered experiences.
- Complete team member and volunteer staffing and scheduling according to operational and budgetary guidelines.
- Leadership responsibilities include recruiting, hiring, coaching, and retaining a high-performing employee team.
- Prepared budget and monitored expenses and financial statements, ensuring alignment with revenue and budget targets.
- Worked with Sales Director to establish and implement marketing plan, attracting prospective clients through hosted events and activity-based programs.
- Review, read, notate, and initial the Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes.
- Organized and maintained important documents in a secure filing system.
Life Enrichment Manager
Sunrise Senior Living
Smithtown, USA
01.2016 - 08.2017
- Develops Life Skills tailored to each resident’s unique needs and abilities.
- Facilitated resident participation in Life Skills activities throughout the day and evening.
- Assessed resident interests and engagement in Life Skills programming.
- Oversaw inventory of Life Skills programming supplies to ensure availability for activities.
- Provided daily care support for animals and plants in the Life Skills program.
Office Associate
Brooklyn Public Library
Brooklyn, USA
08.2006 - 12.2016
- Screen, interview, and advise candidates for clerical positions to ensure suitable hiring.
- Conduct training sessions for new part-time employees to ensure effective onboarding.
- Maintain organized filing systems to enhance document retrieval efficiency.
- Process library cards for new patrons to streamline access to resources.
- Locate library materials for loan and replace materials in shelving area, stacks, and files according to identification number and title.
- Processing and linking new materials including books and audiovisual materials.
Education
BS - Psychology
Liberty University
Lynchburg, VA10-2023
AS - Mental Health & Human Services
Kingsborough College
New York, NY08-2012
Skills
- Talent acquisition
- Team leadership
- Relationship building
- Budget management
- Data analysis
- Adaptability skills
- Event planning
Timeline
Activities & Volunteer Coordinator
Sunrise Senior Living
08.2017 - Current
Life Enrichment Manager
Sunrise Senior Living
01.2016 - 08.2017
Office Associate
Brooklyn Public Library
08.2006 - 12.2016
BS - Psychology
Liberty University
AS - Mental Health & Human Services
Kingsborough College