Jemison BONIAT
Mableton,GA
Summary
Results-oriented IT professional with expertise in System Management and Network Administration. Proven track record in optimizing system performance through Data Analysis and Technical Troubleshooting. Known for enhancing operational efficiency and delivering secure IT solutions in high-pressure environments.
Overview
26
26
years of professional experience
Work History
FSCA
Securus Technologies
Atlanta, Georgia
10.2021 - Current
- Facilitated system usage by creating inmate accounts for ConnectUS.
- Configured eMessaging and Video Visitation for incarcerated individuals' access.
- Provided system tutorials for inmates unfamiliar with terminal access.
- Maintained data accuracy by updating shared information every 15 minutes.
- Managed over 3,000 accounts daily across multiple systems efficiently.
- Generated CDRs and SVV footage for court subpoenas as needed.
- Collaborated closely with custodians of records and police departments.
- Executed system repairs, restoring functionality after outages and delays.
- Trained staff and managed operations as on-site system manager.
- Maintained financial records and reports for over 4,000 inmate debit cards.
- Conducted inventory assessments for inmate terminals and system equipment.
- Researched account balances and processed refunds for family and friends.
- Oversaw on-site technicians and provided support to service visitors.
Leasing Manager
LEXINGTON PROPERTY MANAGER
06.2023 - 11.2024
- Enhanced property visibility and tenant attraction through strategic marketing initiatives.
- Improved tenant satisfaction and retention by managing effective tenant relations.
- Streamlined leasing operations, ensuring compliance with all property regulations and standards.
- Analyzed market trends to optimize pricing strategies and boost occupancy rates.
- Facilitated property tours, effectively showcasing features to prospective tenants.
- Utilized leasing software to efficiently track applications and manage tenant records.
Data Entry Clerk
Durham Staffing Solutions Inc. of Georgia
09.2019 - 10.2021
- Improved data accuracy by transferring paper documents into organized Excel spreadsheets.
- Ensured compliance with naming conventions while verifying data against source documents.
- Created error-free spreadsheets containing large datasets for efficient data management.
- Implemented regular backups to safeguard data integrity and preserve information.
- Organized and refilled paperwork post-data entry to maintain efficient filing systems.
- Reported case discrepancies to upper management for thorough analysis and resolution.
Project Administrator
Aerotek
08.2018 - 12.2019
- Implemented effective training programs by applying learning principles and individual differences.
- Conducted research on organizational structures to assess overall functioning and morale.
- Coordinated with dispatchers and technicians to ensure all appointments were met.
- Contacted customers to confirm appointments and rescheduled as necessary for convenience.
- Completed B.G.O meter reports accurately and on time for compliance.
- Managed emergency gas orders and responded promptly to leaks and hazards.
Dispatcher/ Temp
Kelly Services/Southeastern Trans Transportation
07.2017 - 03.2018
- Streamlined database management and word processing through efficient computer use.
- Delivered accurate information to callers, taking messages and transferring calls effectively.
- Organized and maintained electronic filing systems, ensuring easy document retrieval.
- Operated office equipment efficiently, arranging repairs for malfunctioning machines promptly.
- Coordinated scheduling and event calendars to optimize team productivity.
- Scheduled and confirmed client appointments, ensuring timely communication and follow-up.
Computer Tech
Wipro
07.2014 - 06.2017
- Enhanced client systems remotely by updating software and programming.
- Guided clients in setting up computers and peripherals, ensuring operational efficiency.
- Increased sales through effective upselling of insurance and software solutions.
- Coordinated appointments for Geek Squad technicians at homes and stores.
- Delivered exceptional customer service while ensuring quality control standards.
- Configured home theater systems according to state regulations and client needs.
Computation Clerk
Georgia Department of Corrections
05.2002 - 10.2013
- Ensured accuracy of documents and entries through detailed checks.
- Utilized 10-key calculators and copy machines for efficient document processing.
- Adhered to all relevant federal, state, and company regulations and policies.
- Performed office duties including filing and managing routine correspondence.
- Maintained accurate inventory records for efficient office operations.
- Analyzed legal documents, ensuring proper documentation for inmate files.
Disposition Clerks 2
Georgia State Board of Pardons and Paroles
06.2000 - 05.2002
- Ensured timely notifications sent to probation offices for case updates.
- Managed sensitive cases involving sex offenders and HIV-positive individuals responsibly.
- Facilitated communication with clerical clerks and county judges through notifications.
- Verified shipment accuracy by examining contents against records like manifests and invoices.
- Prepared shipping documents by packing, sealing, labeling, and affixing postage.
- Secured state documents including parole certificates through proper sealing processes.
- Conducted thorough record research to maintain organized filing systems.
- Provided timely verification of TPM dates to the county of conviction.
Education
Some College (No Degree) - Computer Classes
Atlanta Technical College
Atlanta, GANo Degree - Insurance
XCEL Solutions
Newark, NJ05-2025
No Degree - ASL
ASL Online
Atlanta, GA01.2021
High School Diploma - College Prep
Washington High school
Atlanta, GA05.1999
Skills
- Effective communicator
- Ability to solve complex questions or concerns
- Proficient in Microsoft Office systems
- Detail oriented/ Strong leadership
- ASL Language
- Management Skills
- Financial tracking Background
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Data accuracy
- Time management
- File management
- Word processing
- Data processing
- Database management
- Customer relationship management
- Technical support
- Database maintenance
- Expense reporting
- Project management
- Insurance License
- Legal administrative support
- Data screening
- System analysis
Timeline
Leasing Manager
LEXINGTON PROPERTY MANAGER
06.2023 - 11.2024
FSCA
Securus Technologies
10.2021 - Current
Data Entry Clerk
Durham Staffing Solutions Inc. of Georgia
09.2019 - 10.2021
Project Administrator
Aerotek
08.2018 - 12.2019
Dispatcher/ Temp
Kelly Services/Southeastern Trans Transportation
07.2017 - 03.2018
Computer Tech
Wipro
07.2014 - 06.2017
Computation Clerk
Georgia Department of Corrections
05.2002 - 10.2013
Disposition Clerks 2
Georgia State Board of Pardons and Paroles
06.2000 - 05.2002
High School Diploma - College Prep
Washington High school
Some College (No Degree) - Computer Classes
Atlanta Technical College
No Degree - Insurance
XCEL Solutions
No Degree - ASL
ASL Online